2560 Coney Island Avenue, Brooklyn
Sun Closed
4.5
★★★★★
186 reviews
“I brought my Sphynx cat, Nyusha, to Dr. Max Lotovsky yesterday, and this visit left a much bigger impression on me than I expected.
Absolutely wonderful lady at the front desk was so genuinely warm and welcoming that we immediately felt comfortable. The entire team was kind and caring, and when I became emotional during the visit, they were incredibly supportive and even managed to make me laugh.
Dr. Lotovsky spent a significant amount of time with me, patiently answering my many questions and explaining everything thoroughly. What I appreciated most was that I never felt pressured into additional tests or procedures just to increase the bill. He recommended only what he felt was actually necessary and took the time to explain why.
His honesty really stood out to me. He explained that the procedure my cat may need would be less traumatic with a CO₂ laser than with the equipment currently available at his clinic. Although the CO₂ option is not currently available there, he recommended that approach because he genuinely believed it would be better for my cat. He could have simply proceeded with the equipment he had, but he chose to put my cat’s well-being first.
After some very disappointing experiences with veterinary clinics in the past, I don’t give my trust easily. Dr. Lotovsky earned mine.
I’m truly grateful for the care, honesty, and kindness we received, and I would wholeheartedly recommend this clinic. ❤”