Heating & Air Conditioning / HVAC near Otsego

“I was originally told by another company that my furnace needed to be completely replaced, which was a pretty stressful and expensive recommendation. Wanting to get a second opinion I called Knight Heating and Air Conditioning, and I’m really glad I did.

Ken came out and was extremely professional, knowledgeable, and transparent throughout the entire process. He took the time to thoroughly inspect the system, explain what was actually going on, and walk me through what to look for in a way that was easy to understand. Instead of jumping straight to a costly replacement, he was able to diagnose the real issue and successfully repair my existing furnace.

It’s clear that honesty and customer care are a priority for this company. I truly appreciate Ken’s integrity and expertise, it saved me a significant amount of money and unnecessary stress.

Going forward, I won’t be using anyone other than Knight Heating and Air Conditioning. Highly recommend them to anyone looking for trustworthy and skilled HVAC service.“

“Jason came to check on our furnace (as he has before) and I am so impressed with his knowledge about all things related to our furnace. I would definitely recommend this company for heating and cooling needs“

“Bought my home in Elk River with a LuxAire LX series high efficiency furnace and A/C forced air system that was installed by Phil's 2 years earlier (2010). Ten years later I had to replace the A/C capacitor which is very typical. I had Aquarius do an A/C tune up and the Freon was low about 2 Lbs. Not sure if hardware is leaking or the lines connections. I was told the "A" coil in the furnace was re-used, probably the previous owners decision, and needs to be replaced since it's dripping water on the furnace heating coils from the pan above. Looking for quotes on new A/C system now. I guess these systems really do only last 10 - 15 years. The install work looks to be top notch. I plan on having a Carrier system installed now.“

“Mike provided fast, efficient and professional service in determining why the furnace was not functioning, and helping us in the process of purchasing a new furnace. I highly recommend his services!“

“Integrity and great service! Joel our technician was top notch. I would highly recommend WestAir.“

“Not even sure I talked to since I was panicking and freezing due to my furnace being out. Walked me thru things to check and got it running while on the phone! THANK YOU!!“

“Brad was great to work with. Punctual, honest, and friendly. He's got a recurring customer with me in the future!“

“Fast service. Friendly tech. Very knowledgeable and efficient. Very happy to use them“

“Gruber changed the ductwork for a renovation. He had great feedback and suggestions prior to work. Honest information about how our system would function best. They did an amazing quality job.“

“Reese was very knowledgable,
Thorough, and made the decision painless purchasing a new furnace with matching Central air conditioning system!
Good guy !
Thanks Reese !“

“I needed help with my radiant in floor heat, I was able to get an appointment within an hour of calling. Austin, the technician was great. 5 out 5 stars, would use them again.“

“Excellent service, very flexible with scheduling, on time and very friendly. We just bought a home with a gas fireplace and he taught us how to use it and take care of it in addition to the seasonal tune up. Would definitely recommend!!“

“They responded first thing the AM to my loss of A/C. Technician showed up on time and was courteous and thorough. This is a very reliable HVAC company.“

“Thank you, Cameron, for being so fast and easy to work with. Appreciate the fast responses via text and the fix was done very quickly.“

“We’ve been working with Mike’s Custom Mechanical for 5 years. They’ve provided great service through our HVAC installation, maintenance, and repairs. Their office is responsive, even outside of standard hours, and they always send a technician timely. We appreciate having a service provider we trust and have been very satisfied with the quality of service!“

“Good day Joe is the man he break down what he doing and what's wrong with it and fix it and get us ready for the future of our plumbing thanks you guys .“

“We survived! At one point i had leggings under jeans, a turtlenck under a sweater, under a zip-up fleece jacket, socks, slippers, and a down winter

The new furnace is in and the house is toasty! We have a fancy new system with a heat pump, a super efficient air filter, and a thermostat that I can control with my phone! What will they think of next? We used a local company, Comfort Matters. We didn't get a bunch of estimates because we were in dire straits, freezing our tuchuses off. We had contact with several young people from start to finish: repair guy, estimator guy, duct cleaning guys, installers, electricians, supervisors...each and every one of them was competent, polite, helpful, and above all, kind. What a great experience! The system seems to be working, we should get rebates and credits, and lower energy bills too!

Thanks to friends and neighbors who offered help, space heaters and a place to stay if it got too bad (it didn't, with only the last night being below zero degrees Farenheit).

Kindness matters! Our potentially horrible experience was turned around by the kindness of friends, and a company that must instill in its employees the importance of thoughtfulness in words and deeds, in addition to competence. We are warm from head to toe and in our hearts too!“