What a great experience!
Buying a brand new air conditioning unit is a once or twice in a lifetime experience. Jill and Ken made the process so smooth! The home we purchased in 2023 has a magnet from when the furnace was installed back in 2011 with their number on the side, so we gave them a call.
We shopped around, was told by other companies in the area that the pricing would be much more (up to $1500 more) and that we should replace the furnace as well.
We called on a VERY hot Thursday and had the brand new unit in by Saturday at 2 PM. We will definitely keep Knight in mind for all of our future furnace and A/C needs.
About Knight Heating and Air Conditioning, Inc.
Knight Heating and Air Conditioning, Inc. is a dependable and professional company that provides efficient HVAC services. They are organized, accommodating, and reasonably priced, completing jobs in a timely manner. Customers have consistently praised their honesty, good communication, and integrity, leading to highly positive recommendations. Many have noted the amazing customer service, with fast response times and a focus on customer satisfaction. They offer a variety of options for repair and replacement, and their team is dedicated to helping customers navigate rebates and necessary paperwork. The team is known for their knowledge, thoroughness, and quality work, often going above and beyond to meet customer needs. From installation of air conditioners and water heaters to furnace repairs, they ensure a seamless process with great communication and professionalism. Overall, Knight Heating and Air is highly recommended for anyone seeking HVAC services, providing quality support and reliable service.
Reviews
I highly recommend Ken and Jill at Knight Heating and Air Conditioning. They replaced my furnace, air conditioner, and zone panel 3 months ago. They install Trane, which is a superior brand to Bryant. Other companies have fancy front-end sales guys with glossy papers to show off sub-par products (ie Byyant) at top prices. Knight is knowledgeable, very reasonably priced (thousands less than others), and they really do a great job. Family-based, excellent response time to questions, and a 10 year warranty on the heat exchangers. Beware that other companies will make you buy warranty coverage, but with Knight it is part of the deal up front. At a cheaper price than… read full review
Knight Heating & AC installed a complete new HVAC system in a house we'd recently purchased replacing a 29 year old system. I selected them after getting quotes from 3 contractors based on:
1. Great reviews and personal experience from a family member.
2. Trane HVAC units which are highly rated.
3. My experience with Ken in the quoting process. He was very knowledgeable but not driving a hard sale or trying to oversell.
4. Pricing and support
The installation process was very professional and so far I've been happy with the results. The system went in in May right before the heat spiked up and has worked well. One Honeywell component (zone damper) failed after a month… read full review
Photos

Hours
Good to know
- accepts credit cards
- women-owned
- open to all
Location
13535 89th Street Northeast, Otsego, MN 55330
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