Pest Control In Madison Heights

“Lynn is the best! Very friendly, very helpful and thorough. She knows her stuff. She is a true blessing for the Terminix team.“

“Called them for a mouse problem in the garage. The first appointment window was a bit wide, but they did show up as promised. The technician was thorough and respectful of our space. He sealed entry points and set traps. We haven’t had any issues since.“

“Hello!

Our service tech Matte Higley is very through and very customer oriented. We would like him to be our assigned tech from here on. We have been with Terminex for over 20+ years. Very satisfied with our service especially with our old tech who we had for 17 years. In the past 18 months we have had at least 6 different techs. They have all done a great job however there is no continuity. We have to educate the techs about our nature yard and our visiting hummers, every time there is a new tech change, which has been several as I have commented on.
I understand Terminex was purchased by an English company and there has been lots of internal and International conflicts during the transition.
The way we see this very long transition is,the only thing that has been
consistent is the inconsistency. Which is not our problem, however it has become our problem as I have mentioned.
As I mentioned earlier, Matte Higley is a tech who we would like to continue handling our service, can someone make that happen for us???

I am also curious about 2 other items. Why is it that our area has become a revolving door for managers. Seems to me, that means the top management has no clue of what is going on or the new English owners have no idea how to run a U.S. company and what the priorities should be? Also one last item, the English companies name, I hope that does not replace the name Terminex, because that really doesn't fit here on the U.S.
Like your service and your techs. Would like to have just one in the future.

Thanks
Lary & Deborah“