“I typically get anxious about these types of appointments, especially worrying about high pressure sales tactics or feeling uneducated. I had a mediocre experience at another office and decided to order my eyeglasses after reading reviews from Stites Eye Care. I was helped by a lovely employee ( believe named Jamie?) who helped me find frames. Not only was Jamie patient and kind, but she knew exactly what styles of frames would be the most flattering and even though I was skeptical, she was right every time. She didn't make me feel dumb and answered my questions without feeling like I was failing my children if I didn't purchases my glasses that day. I will not hesitate to go out of my way for someone who can read the room so well and make feel comfortable with something I'm actively uncomfortable doing.“
“Great team all around. Our family has been seeing West Michigan Eyecare for years and we are very happy with their services. Comprehensive exams, accommodating insurance policies, friendly staff and beautiful office. Highly recommend!“
“Great attention and affordable prices. They do a great jobs explaining the findings and solution to your eye care needs.“
“I was a walk in with no appt just seeing how soon I could get an appt. Destiny and Liz immediately started my exams, worked with me to pick out the best frames in the price range I wanted and got the order in that day. Dr Jones is so nice. She was extremely knowledgeable about what my needs are. I'm transitioning to the age where I need more help with distance. She took the time to answer every question I had and made great recommendations for my glasses and contacts. The store has scores of frames in different styles and prices. And there are attractive frames in ALL of the prices too. I even got a discount on prescription sunglasses because I used my insurance. All members of the staff at this store are smart, friendly, professional, ready to help you without being pushy. They jump up to help you with anything you need. During my order process, I overheard one staff explaining to a customer on the phone about the features that were covered by her insurance, taking the time to add and re-add the total depending on what that customer elected or rejected. Liz was so patient with the customer and I could tell the customer expressed her gratefulness for Liz's patience with her. Great place to go for your eyecare needs!!!“
“My experience with this team was fantastic!! Greeting staff to Dr Holser and the team member that ordered my glasses!!! Very helpful and great visit“
“I have been going to PersonalEYES for many years. Dr. Stewart found a serious eye condition that a previous ophthalmologist did not detect. So he helped save my eyesight. His staff makes me feel comfortable with the personal attention that I would not get at a national retailer. They have an extensive collection of frames and are willing to answer any questions.“
“Love my eye Dr's office always greeted with a smile from Emily. My optician Griffen is very thorough , technician Skie is awesome an love my Dr. Flohr. Entire staff friendly. Highly recommend.“
“I was happy to know America's Best Contact & Glasses was nearby in Centerpointe instead of going all the way to E beltline. The staff and eye doctor were really nice. I especially enjoy talking to Shy there who also help me see what best glasses for me and deals for them i had for my insurances (as well talk about anime). Ended up getting three pair of glasses none the less happy with purchase and enjoy my experiences within this company. Can't wait for glasses now? because eyes needed to be checked out from last two years and I'm literally on computer for hours at my job.“
“Thank you Anthony for taking care of me. I appreciate you.You are awesome. See you in a couple weeks for my replacement reading glasses.“
“Shanda has given us outstanding optical help. She takes the time to make sure glasses fit and are also functional for our 3rd grader. She is patient with every request. We are truly grateful for her attention to detail with fantastic customer service.“
“I had my eyes checked here and received my contacts. They did a good job and gave me some good advice on helping with dry eyes.“
“This took place a couple of months back Morgan help me make an appointment for karate surgery she one veryRemarkable CS person had my daughter help me I was also dealing with my wife stage 4 cancer I just had to tell you about her I didn’t ask for helpShe just knew I needed helpMorgan“
“I have gone to this office for years, and have always had an amazing experience each time. Recently, my son had his first appointment and glasses experience. Matthew was our optician, and he did an excellent job of making my son feel comfortable and explaining all of the different things he was being tested for. Matthew was also extremely helpful in helping him choose glasses that were stylish yet comfortable for a newbie. Per usual, Matthew created a top notch customer experience. Always love working with him! Very knowledgeable and helpful over the years.“
“After 10 years going threw the same optical office, I finally made a long needed switch to RX Optical and I couldn't be happier! The staff was so welcoming and attentive! Ellie took the time and interest in making sure I left with exact pair of glasses I was searching for and answered all my questions. Definitely recommend this location! 10/10“
“They have some my diabetic eye checks here a few times now. Office staff is great and professional. They get me in pretty quick after checking in. Always a pleasant experience here.“
“Only have had appointments to get me ready for cataract surgery! I expect all to go well as I have been with GRO for Years!“
“I was referred by another eye practice when they couldn’t adjust my sunglasses how I wanted them. I was told to specifically see Marin. She was as amazing as described and adjusted my sunglasses exactly how I needed after 3 different optical places couldn’t!“
“Words cannot describe my experience here. The team here is amazing! Dr. K was supper accommodating to our last minute visit there. I was not expecting a follow up call on how my daughter was doing and he did just that.Thank you guys for caring for your patients, you dont see that everyday. Gives me some faith that there is still good people out there.“
“The whole team was very helpful. The eye exam was quick and efficient. The staff was friendly and knowledgeable“
“Ms.MeMe did my hair about a month ago and the growth already is beautiful. My hair is healthy and with the winter months being here, I know the silk press and trim she gave definitely helped!“
“Dr. Henry is an excellent physician and I have received great care from this practice for 20 years. However a recent incident caused me to leave. I've had a series of strokes that left me with vision and other physical problems, and Dr. Henry was keep track of my vision problems. Because of the results of the strokes I am very slow in performing the usual tasks like washing, food prep, and other stuff. And I am extremely tired, falling asleep frequently.Because of all this stuff I was late for an appointment with Dr. Henry. I was told I was a "no-show," because I was 15 minutes late, and would be charged a fee for this.I was not a "no-show." I was late.So I decided that I need to find another Opthalmologist for this appointment and I cancelled my appointment.I am sorry to have left because Dr. Henry is a good and caring physician.“
“Always great and friendly service at any RX optical. If you want a bigger selection as far as glasses the one in Grandville, MI is where I go to pick out frames.“
“I've gotten two eye exams and three pairs of glasses at Rx optical. I even got a pair of vintage glasses fitted with new prescription lenses for a relatively low cost. One of the best things about them is that they accept all types of insurance, including medicaid. I was able to get a new eye exam with my updated prescription and a pair of frames with lenses through medicaid without paying a single dollar out of pocket. However, you have VERY limited choices for frames if you are only using medicaid (literally less than 10 different choices for women) and if you have a more complex prescription like myself, only bifocals are covered, not progressives. That being said, I'm still very pleased with how easy and accessible the process was. The first time I had an exam and got frames with lenses I paid for everything since I had no insurance and I'm not sure exactly how much it was since it was years ago now, but I think everything altogether was about 600 (I did pick out a pair of Tiffany frames though which were over 200 I believe). If you have insurance though this is the place to go.“
“Great customer service. I brought in glasses purchased elsewhere to have new lenses installed. No judgement from staff. They copied the new RX and took the necessary measurements, gave me an estimate and discount all in a short amount of time. Jessica was personable and professional.“
“Great location and the Optometrist provided best in class service. I got an amazing fit for contacts.“