About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses offers a welcoming environment with knowledgeable staff. Customers appreciate the personalized service and feel well cared for. The team goes above and beyond to assist, ensuring a positive experience from the initial consultation to follow-up support. Many consider this location their go-to for eye care, highlighting the exceptional service provided by the eye doctor and staff. The customer service at this location is amazing, with friendly and helpful employees. However, the company's policy for getting new glasses could be more competitive compared to online providers. Some customers have experienced longer wait times for their glasses to arrive, up to three weeks. Despite these minor concerns, the 28th Street location has received praise for its professionalism and personable service. The team, including the examiners, has been described as top-notch, even in the face of critical or demanding customers.
Great service at this location. Process was very quick, staff were informative and friendly, very satisfied and will continue to go here for any future needs.
We absolutely adored Plaes, he made the whole experience stress free and honestly fun. Such a better experience than we have had at any other place. He needs a raise.
Sarah was extremely knowledgeable and helpful and I was able to get what I needed in a short amount of time!