As a new patient, I had a good experience overall. I just wish the office had been clearer about the appointment process and costs upfront.
When I scheduled, I wasn’t aware I would meet with a nurse before the doctor, so I thought the office was running behind. I saw the nurse about 20 minutes after my scheduled time and the doctor about 40 minutes after.
I also wasn’t informed about the visit copay or the additional $40 contact lens consultation fee until after my appointment. Knowing this information ahead of time would have made for a better experience and demonstrated greater transparency.
About Grand Rapids Ophthalmology
Grand Rapids Ophthalmology is the largest fully-integrated eye care medical group in the region, offering a comprehensive range of services from routine eye exams to advanced medical and surgical treatments. Patients consistently praise the professionalism, expertise, and personable nature of the doctors, who take the time to thoroughly explain procedures and address all questions. The staff is described as friendly and warm, creating a pleasant and efficient experience. Overall, Grand Rapids Ophthalmology is highly recommended for its exceptional eye care services and patient-centric approach.
Reviews
Words cannot describe my experience here. The team here is amazing! Dr. K was supper accommodating to our last minute visit there. I was not expecting a follow up call on how my daughter was doing and he did just that.Thank you guys for caring for your patients, you dont see that everyday. Gives me some faith that there is still good people out there.
Great appointment, very friendly staff, in and out experience and a Doctor that took time to explain and listen to my questions. Very enjoyable experience. Wish there were more Doctors and staff of this caliber. THANK YOU
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Hours
Good to know
- accepts credit cards
Location
717 Bagley Avenue Southeast, East Grand Rapids, MI 49506
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