Eyewear & Opticians in Grand Rapids

“First ever eye visit and could not have been happier! The staff were absolutely wonderful and so helpful. The building is beautiful and looking forward to having continued eyecare here at West Michigan Eyecare Associates!“

“Great experience! Dusty was awesome! Showed me how to get the best use of my bebefits“

“Dr. Andrew Wilke and his entire staff have my HIGHEST RECOMMENDATIONS!! ⭐⭐⭐⭐⭐ You will be treated with kindness and respect, while not rushing you to get all your questions answered, and to pick out those PERFECT? FRAMES!! ? Stop by and check them out!! You will be GLAD ? YOU DID!!!“

“We have been Rx Optical customers for about 10 + years. We have had great experiences and great service.
Jodi did a great job helping us out of a difficult situation with my daughter’s contacts. Thank you!“

“The salesman is the best. It was the easiest time finding glasses. He would pick out glasses that fit and look good and we just picked what we liked best. His name is Daryl Kamp and he really knows what he’s doing.“

“The people there really came through to help with looking our best for my wife and I wedding pictures.“

“Only have had appointments to get me ready for cataract surgery! I expect all to go well as I have been with GRO for Years!“

“Shanda has given us outstanding optical help. She takes the time to make sure glasses fit and are also functional for our 3rd grader. She is patient with every request. We are truly grateful for her attention to detail with fantastic customer service.“

“I’ve been coming here the last few years, staff has always treated me kindly and it’s always a quick visit! I really enjoy coming here :)“

“Very friendly staff, helpful suggestions and a good selection of frames and add ons for your lenses“

“I noticed a lot of bad reviews on here, but so far the customer service I have received has been excellent. Anyone I have spoke to over the phone has had the best customer service I've dealt with in years. Also, after the call, there is a one question survey, asking if you would hire the customer service agent you just spoke to if you owned a customer service business. I have to go in tomorrow to get a spot checked out on my eyeball and I hope I receive the same customer service, I have so far. If I haven't, I will edit this review so if it's still up here, it was all excellent.“

“Great experience here getting my contacts. Morgan, Maddie, and Deven were all incredibly friendly, professional, and helpful throughout my visit. They made the process smooth from start to finish and took the time to explain everything clearly. Excellent customer service and a welcoming atmosphere—highly recommend this location!“

“I believe that, that was the absolute BEST I have ever been treated at an eye glass store.
The staff was EXTREMELY polite, and very knowledgeable about what I needed. They did not treat me like I was a interruption of their day. They took their time, answered every single question I had. Explained everything they were doing and why they were doing it.
Guys you got a lifetime customer“

“I love Personal EYES Vision Care. Excellent doctors and knowledgeable employees at the front desk. You’ll also find a great selection of frames and sunglasses.“

“Wonderful experience across the board. Nice frame selection and top tier service. Kind chill expert people.“

“Friendly opticians and doctor, great atmosphere in the office, and a wide selection of stylish frames available. Had a great experience here!“

“Excellent service!! Got my glasses in a week!! Ray was great. She explained the prices and even helped me pick a frame suitable to my face. Dr. Thompson is great!“

“I’ve been in the store many times. They are always so kind and helpful. It’s the best RX optical in town.“

“I had a wonderful experience purchasing my new eyeglasses, thanks to Victor, the store manager. From the moment I walked in, he was friendly, professional, and genuinely helpful. He took the time to explain my options, made sure I found frames that fit both my style and comfort, and was very patient in answering all my questions.

Victor’s knowledge and customer service really stood out, he made the whole process easy and enjoyable. I left feeling confident in my choice and well taken care of. I highly recommend asking for Victor if you’re looking for great service and quality glasses!“

“Visited to see if they could fix my vintage German sunglasses that had a bent frame and the lenses out.

Left :10 minutes later with fixed glasses, staff was amazing!“

“10/10 staff was super sweet also doctor help me find the perfect natural color contacts that I didn’t know I was able to order. Overall great experience :)!“

“Best eye care around. I suggest this practice to anyone serious about taking care of their vision.“

“I called bc of a problem that had come up with my eye and I was seen less than an hour later, I appreciate the prompt response.“

“Premier eye care is amazing. They are so kind and Dr. Crank is amazing, we value him so much with our eye care and kindness!“

“Justin is great!!! He is helpful and friendly. He helped me picking out frames and I love them“