Eyewear And Opticians near Lemon Grove

“I had a really great experience here, the staff was very nice and fun to talk to! The doctor was very friendly and amazing, would highly recommend going to this place if you need to go anywhere for your vision.“

“I had an amazing experience at Target Optical thanks to Dr. Riolan Marbun and Jill. Dr. Marbun was thorough, kind, and made sure I got the perfect contact lens prescription. Jill was welcoming and super helpful, making the whole process smooth. Their care and professionalism were outstanding. Highly recommend this location. Thank you both for the fantastic service!“

“I called in and Julie answered all my questions. She was very helpful and patient with me. I will be back to see the doctor and come order glasses. Thank you for being so nice Julie!“

“Dr White is the very best in San Diego. I trust him completely with my eye health. He is incredibly knowledgeable, kind and personable. Dr White is an award winning leader in research and uses his knowledge to personalize every experience.“

“Great! Love the team! They made you a fancy espresso drink at check in with joy. I got a cappucino. Love the touch! Also, they adjusted my contacts so I don't need to use readers, which made me happy. I thought I was readers for life, so yay. Also, got some cool glasses for a good deal.“

“My family and I have been coming here for a few years now. They are out of network for VSP but their prices are still way more affordable than when I went to an in-network optical. I went again today and I'll just say what I paid out of pocket for my glasses was a third of what I paid in-network elsewhere. Dr. Shamsaee is really knowledgeable and patient. I needed dual focal contacts last year and she worked with me several times to find the right combination. Their optician, Alejandro, super friendly and knows what he's doing. Great customer service. He was willing to price out several pairs of frames for me so I could decide on how best to use my insurance benefits. No hard upsell like at other places. I told him what I needed and he gave me the quotes.“

“Been going here the last 5 years and it's always a perfect experience. Dr. Chinn (both of them) are friendly, efficient, and masters of their craft. And shoutout to staff Wendy and Katalina who always make you feel welcome and are a pleasure to be around. I couldn't recommend this place enough!“

“WOW WOW WOW, from the moment that I mistakenly showed up at 10:58 AM, an entire hour early for my noon appointment that I believed was at 11 AM.

I was at a loss for words, so I turned around and walked away…

I was just so proud that I was on time for my first appointment with them, and then I was instantly frustrated with myself for mixing up the times.

As I flipped through my phone, the lady behind the front desk says that their 11 AM appointment was running late, so they would give me her appointment, and she would take my time. WOO HOO, YAY FOR ME. ??

(THE PROS)
1: This office has more optometry testing equipment than any place I’ve ever been. ⏱️

2: The testing process or flow from one machine to the next was seamless. ??‍??

3: They showed me my results right away, and explained everything to me, making this the most informative eye exam I’ve ever had, and I’ve had 12 eye exams at at least 10 different offices. ?????????&?

4: There are a ton more positive statements that I could make about my visit and the staff, but the only thing that I have left to say is that I have found my current and future optometrist office.

(THE ONE CON)
(The review should be ⭐️⭐️⭐️⭐️⭐️’s)
??? I believe that every business owner is open to receiving after visit information, especially if it hurts the review of the business, and/or potentially the review of the business.

If I were asked what was the one part of this entire process that I did not appreciate, it’s that I felt like I was being pushed for the up sale, and rather than being asked if I would like to purchase the (Optase moist heat mask), one was added to my “Check”, or receipt, with my co-pay for my eye exam.

Why not offer me the opportunity to check Amazon for something that does the exact same thing.

Next it was off to the frames. My experience progressed from ??& then ?To?.

I had never been, nor do I need to be followed around a small area to pick out frames, or have them picked for me. I HATED IT!!!

I’m clearly capable of chosing frames that I LIKE ON MY OWN.

I hated it, because I have severe back pain, and standing there with someone made me feel rushed to make a decision, or stand there longer looking, while my back was killing me and my legs and feet were going numb.

I did not intend to cave in and settle for something that I did not like, and even though I neeed to rest my breaking back, I pushed through it.

Eventually, I was told that I didn’t have to choose from their frames, and could buy them elsewhere, and bring them back to have the lenses put in at their office.

I’m sure that’s optional as well, but I was not provided that information.

You really deserve five S⭐T⭐A⭐R⭐S

you really do.

PS. please provide every patient a hard copy of their prescription, because we often need to take them to our primary eye doctors.“

“Dr. Patel is fabulous! His office staff are kind and courteous and he is super knowledgeable and helpful! I wish everyone could have him as their Eye Doctor!“

“Been going for years and they're the best! Always helpful, friendly, and communicative. Every staff I've encountered goes above and beyond. Overall, it's actually fun to go to an appointment and I look forward to it! Shout out to Leo and Erick for being amazing. The vibes are great ✨️“

“I’ve been coming here for years. Dr. Peters is very honest and truly cares about my eye health. The staff is also amazing. Lucia helped me pick out glasses and sunglasses and I was thrilled with her choices. She showed me some sunglasses I would have never picked out for myself. I am very thankful for such great service.“

“Always on time with appointments. A very professional staff with a comfortable and personable demeanor. Anytime I had an issue with my prescription or frames, i usually left the office the same day very satisfied....
.“

“Very friendly and professional. My kids have taken care by dr Tran for more than 2 years. Everything go well. Thanks dr.tran“

“This was my second annual appointment. As I stated last year, the Doctor and staff provided excellent service. Always polite, courteous and extremely helpful. 5☆'s“

“Every member if the team is wonderful and makes me feel important. Even the other clients are nice to each other! This is the best service ever! Dr Chou is so knowledgeable and very patient!“

“I value the outstanding vision care services that were offered. The team demonstrates a high level of expertise, with Marlena Galloardo Roma shining brightly for her exceptional support and professionalism.“

“My visit to precision eye group was excellent . The staff was helpful and friendly and made my appointment go smoothly..“

“Norma and Dr. Theresa were so extremely helpful. They were so open and conversational. So sweet and helpful. I always buy online and after this visit ill be coming to target optical everytime! Absolutely love love love them!“

“This office was a breath of fresh air. Erika and Gabrielle are amazing. Their attitude and knowledge is beyond exceptional. Dr. Austin took time to listen to my concerns and addressed them. Definitely making this office my eye care go to.“

“I came there today because my iPhone was not charging and the audio quality was poor. The guy there cleaned out the microphone jacks and did a number of other things. Not even sure all what he did. Now everything works great and he didn't even want any money for the work. Never seen a shop like this.“

“I was recommended Dr. Van Hoose. I am glad, because he and his staff are outstanding professionals and joyfully caring.“

“Here visiting for the weekend, and my glasses were accidentally stepped on. I went to 4 other shops (optometry stores) who weren’t able to fix them before a last chance effort in finding Unoptical. Denise meticulously disassembled the frame and was able to make them back to its original shape. She clearly has the repair skills that nobody else had. Totally amazing and thankful for Denise’s help!“

“Amazing service. Very happy with my glasses the team immediately greeted me walking inside and went over promotion. Thank you“

“Glasses I bought are great, got a great deal on them and customer service was great ?“

“Jasmine was really helpful and attentive, also very honest with our insurance plans and recommended the best route we should take with our coverage. Everything went smoothly and she also answered every question I had.“

“Very friendly staff that keeps you informed on paperwork and the progress of your appointment. Easy parking and very clean safe office location.“