530 NE Liberty Ave, Gresham
Wed Open 24 hours
4.9
★★★★★
281 reviews
“I have lived in my place for just short of two years, and last summer my AC did not work. I had someone come out, and they said there was nothing they could do. I was really hot during the heat dome, even though I had my air on, but there was no cool air coming in. That person was subsequently fired, not because of my issue alone, but that was telling.
Today, Matt, who came, said he was going to take care of me and figure it out. He was great. By great, I mean he explained everything to me in detail, answered all the questions I had, and taught me how to tell if the pipes inside of the HVAC room are working. He showed me a few tests that I could do myself to tell. He taught me how to tell if anything was moving or not. It was simple for me to do. Discovered at the end, after checking everything on the roof and a few other hints, that it was a breaker in the fuse box that had tripped. Once we reactivated the breaker, we turned on the AC for the first time since I've lived here, it started to work. That went back up on the roof to cross-check that things were now working up there, and they were. The numbers of the reader up there were what they ought to be. Everything is now working!
I rarely turn on my AC except when we're in a heat dome or have temperatures that are really high in the 90s. I've been so anxious when it gets really hot because it's so hot in my apartment.
I'm now relaxed that, when and if the weather should become very hot, I know I will be able to be comfortable in my place and use the AC when needed on those rare days.
Grateful to Bull Mountain and to Matt!
I am a standard member, pay $24/month and as a result of that, I was able to get priority scheduling to have someone come today when I called yesterday, and also I was able to get a discount of $30-something on the site visit.
My experience thus far with Bull Mountain has been very positive, with the exception of that one person that came last summer, who is no longer at Bull Mountain. Everyone else I've ever dealt with at Bull Mountain, either on the phone or who have come to my place, has been great.”
