Eyewear & Opticians near West Springfield

“Very nice people there. From the front desk check in to the exit. Usually run on time too“

“As always, front desk is pleasant and efficient, optical dept attentive and very knowledgeable, and medical staff superb!!“

“Update: spoke to the store manager here and she was helpful and would assist me with my issue. I appreciate her efforts at helping me get my replacement frame. Thank you!

Guy on the phone was not the most helpful. I had glasses that were improperly adjusted by a store manager at a different target optical location (Springfield) and asked them if he could replace it with the frame if they had it in stock. I just paid for the new frame using a copay not even a month ago, and because this was the fault of the store manager doing the adjustment poorly, I should have been able to do the replacement for free since the damage was not my fault. I have very uncomfortable glasses now which I’ve been wearing for over a week now.“

“Having trouble with close focusing. The doctor gave me a second exam and explained clearly that my close vision was affected by cataracts. I now know what to expect. Everyone there was extremely friendly and professional. I recommend this place highly.“

“We ended up at NOVA Optique to check out the frames. Great selection. Had an eye exam the following week, great experience. Ordered new frames. Helpful, friendly staff and optometrist.“

“Really appreciated the professionalism and not having to go through some hard sales pitch to immediately purchase new lenses and frames.“

“When you get to the store, very knowledgeable staff are available you get excellent support and advice. They go overboard to fit your needs and requirements. Excellent service“

“The day of my appointment, they were having an onslaught of technical challenges like the internet going down, followed by their network going offline. Not to mention, a group of patients coming in nearly all at once. The front desk staff made everyone aware of the situation in a polite, calm and helpful manner. They navigated the situation as best they could despite all the challenges and delays ensuing from said technical difficulties.

The office was clean, and their equipment is quite advanced. They have better ophthalmology than the My Eye Dr I used to visit.

The doctor was very thankful for my patience in waiting. She was warm, friendly, thorough and was able to take care of me quickly, while addressing my concerns. I highly recommend this doctor for your eye exams.“

“Both customer service and doctor were exceptional. Will definitely come back. Thank you!“

“For more than a decade, our family has entrusted Dr. Gedamu with our eye care, and the experience has been exceptional every step of the way. Beyond remarkable professional expertise, Dr. Gedamu brings a rare combination of attentiveness, compassion, and genuine dedication to every visit. Each examination is conducted with great care and precision, and rather than simply addressing symptoms, Dr. Gedamu takes the time to uncover the root cause of any concern. His commitment to patient well-being inspires confidence and peace of mind. We are deeply grateful for the outstanding care he has provided over the years and wholeheartedly recommend him to anyone seeking an exceptional eye care professional.“

“Impressive group of physicians, all well trained. Just had cataract surgery both eyes with excellent results. Dr. Shah and her staff are highly qualified, friendly and compassionate.
My highest recommendation.“

“Everyone is very professional and pleasant very helpful with questions that I may have. I enjoy every visit.“

“Started search for new glasses at Target Optical near home. Collection of frames was uninspiring, dirty, haphazardly arranged. Service non-existent. Drove 15 mins to Warby Parker in Mosaic. Exact opposite. Wonderful service and selection. Highly recommend!“

“Prompt, courteous, professional service. We are happily repeat users of this vision center.“

“Dr. Randolph and the attendant who checked my vision were great. Absolutely great.

But Dr. Randolph, you've got to improve that front desk!! I had the most inexperienced and clueless front desk worker who did not know what she was doing.

That would be fine, because we all have to learn when new to a job....but this person didn't even care!!!

Plus, what's with all the small talk from the front desk workers? Even we the older patients were looking at them funny for how much small talk they do.“

“Great doctor and staff! All of my questions were answered and the results of my exam were fully explained. In my experience, this office also does a good job keeping things on schedule.“

“The visit was quick and efficient. Dr. Steer was nice and sympathized with my concerns.“

“Dr Michelle and her staff are patient and take the time to address your concerns or answer any questions you have regarding eye care, and they’re all a really pleasure to chat with!“

“Dr Choi is very thorough and extremely informative. All the office staff, CJ. Jessica and Ashley are super helpful, knowledgeable, very courteous, and efficient! Always a great experience!“

“Totally professional and attentive everyone was willing to assist and very patient..thank you .!“

“Selena and her team at Clarkson Eyecare (on Rt.1 in Alexandria) are outstanding! They’re patient, professional, thorough, and kind. A Great team!“

“The entire staff was so helpful, especially Aaron who helped to ensure my lenses were shipped on time before I departed town and who was extremely helpful and patient.“

“10/10 highly recommend, the staff is friendly and the doc is super knowledgeable and explains everything so you understand what is going on and any procedure being done. My children and I have been coming here for many years and I highly recommend Zen Eyecare.“

“Lisa is the Best Optician. Fact! If you want to look your best in your glasses work with her. Her experience and professionalism is excellent. For over 10 years I've had my glasses done by her. Satisfied customer here!!“

“I recently had my first appointment at this location. I saw Dr. Hubert for the first time. He has an easygoing and friendly demeanor. He put me at ease and did a thorough exam and answered all my questions and addressed all my eye health concerns. I look forward to trusting him with my eye care for years to come. The staff and opticians were first rate too!“