About LensCrafters
LensCrafters at 4238 Wilson Blvd is committed to providing high-quality eye care and ensuring customers see their best. They offer a variety of premium lenses and designer brands like Ray-Ban and Oakley. The store accepts many vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. Customers consistently praise the friendly and knowledgeable staff. The store's atmosphere is described as pleasant and welcoming, making the experience enjoyable for all. Reviewers highlight the exceptional service they received from the staff, who went above and beyond to assist with insurance issues and finding the perfect frames. The store's convenient location and the staff's ability to quickly fix glasses have also been praised by customers.
I bought a pair of glasses from here a year and a half ago. I dropped them the other day and I did not immediately notice, where I was, that a piece flew out. It was only after wearing them for a while I noticed an arm was loose. I brought the glasses in last week and they ordered the part -- and not only did they replace it for free, they sent over an extra of the part in case it happens again! and all for free! These guys are great.
I’ve been going to LensCrafters in Ballston for a few years now, and every experience has been great. The team is always friendly, patient, and genuinely helpful when it comes to finding the right pair of glasses. They never make me feel rushed and take the time to help me try different styles until I find something that feels right.
What really stands out is their customer service after the purchase. I’ve stopped in with older pairs that needed adjustments, tightening, or minor fixes, and they’ve always been happy to help with a smile.
Another big plus is how convenient the location is. The eye exam office is right next door, which makes...read full review
The Ballston LensCrafters team is wonderful. Nhat helped both me and my husband find glasses, and he truly has an eye for what color, shape, etc looks best. He made the whole process pleasant and easy. He listens to your concerns and needs and tailors the selection to what you say. I couldn’t recommend him more!! He’s exceptional.