“The quality provided by Puritan is top notch. I brought some pants in to get hemmed and some shirts to get dry cleaned (one with water stains) and it was all done quickly and perfectly.That said, for a new customer, coming into this location was a little overwhelming and the staff at the counter seemed impatient when I interrupted their chat with someone not in line to be helped and again when I didn't know where to go for the hemming vs the dry cleaning. The intake for alterations was also very quick and cold, seeming more interested in getting me out of their way faster than anything else. My pickup experience for both items was a lot better, so it might just have been going in on a weekday afternoon that was the problem.“
“This is the BEST cleaners in the city of Richmond. I have been going here for a number of years. They are cordial, professional, honest, efficient, and reasonably priced. They also have a quick turnaround. I would recommend them to anyone. So glad I found them.“
“Wonderful couple and great cleaners! Mary's alterations are also very good and I know I can count on them.Services: Leather & suede cleaning“
“I've gotten several pieces altered here over the years, and I'm always extremely pleased with the service they provide. They've fixed my shirts and have taken in pants and an expensive suit- and everything has turned out the way I wanted. I'm always happy go here, and the couple who runs this place is very sweet and professional.Service: Alterations“
“She does a wonderful job on everything we give her!!Services: Special care fabric cleaning“
“Have been using Westhampton Cleaners for years after making the switch from another dry cleaning business. Mike and his staff are always friendly and accommodating to most any request, especially if I need something in a hurry. We still drive to Westhampton Cleaners even after we moved out to the county.“
“We moved to Richmond two and a half years ago. We have been using them for pickup and delivery for the whole time since then.They have never lost anything. The laundry and dry cleaning are both excellent.Their pricing is extremely reasonable given the excellence of their service.We have found their customer service to be courteous and responsive always.They run an excellent business.“
“Oliver the attendant was so super kind. He made the experience at this place lovey. There are a few machines broken but more than enough are working great. I had a months worth of laundry and was able to get it all done in a couple hours. Speed queens are the best. Reasonably priced as well“
“I needed an unusual and creative solution to a repair. They brainstormed with me and gave me multiple options and my shoes were ready within a week looking brand new. I would highly recommend this place! I needed one shoe fixed and it cost $50.“
“Great and friendly staff! Bonus: It's always a good thing when the price comes in lower than expected!! Found a new home for our clothes to visit;)“
“Puritan Cleaners is a great company and easy to work with. They cannot deliver to the college campus/dorms, however for University of Richmond students the Westhampton site is really close and the people are great. If you want a same day turn around, the Scotts Addition site is the place to go and as close to 8 am as possible - Heather is awesome. Montell White is very helpful and runs a terrific organization - thank you...“
“This is the greatest most professional cleaners in the Richmond area.The staff is amazing.“
“I brought in 4 skirts to be cleaned on Tuesday afternoon. They were ready the next day, and looked great! I was greeted with warmth, kindness, and professionalism. I was thanked for my business and given a discount on wash and dry services. I am very pleased with this new affiliation and will use Puritan Cleaners again. Thank you!“
“Easy parking, friendly service, the cashier even gave me an extra coupon she had at the counter! Now that's amazing! She reminded me that they also offer coupons on line and in local circulars for customer convenience! I saved a bundle without being "taken to the cleaners" so to speak! I got here just before 10:00 and my hubby's garments will be ready after 5:00! Super fast!! I brought in about 1/2 dozen dress shirts and about a dozen sweaters (getting ready for the autumn and winter season early!) and was impressed by the in and out swiftness! They offer free delivery and pickup with a $30 minimum. So far I'm super impressed! Thanks for providing RVA with a great service at reasonable prices! You get a clean bill of health!!“
“What a surprise when I received a hand-written note from Sandy when I picked up my mother's clothes. A beautiful gesture, just like the quality of the work they did on the dry cleaning so my mother says.Thank you so much Sandy and Puritan from Walter Davis.“
“Really good customer service and communication. Came in with a need for sewing by next day and they did it quickly and neatly. Will be using them as my primary from now on. 5/5!“
“I've taken my drying here for nearly almost 10 years and I've never had any problems with either my clothes, comforters, curtains, the staff or anything. I think they do a nice job and I'm grateful that their prices are incredibly reasonable. Thanks for all you do!“
“Without a doubt a highly recommended place, always clean but the problem is that every time I go there on Sunday mornings there is a working lady there who always wears headphones and speaks very loudly, that is very rude whenever it is done to her. a question is answered in a bad way“
“Each visit I am greeted with a friendly hello and how are you doing. The service is exceptional, I am satisfied every time and my husband loves they way they take care of his dress shirts.“
“Great location, lots of convenient parking and customer service is great! Price point is very fair, which is refreshing with everything else skyrocking.“