About Puritan Cleaners
Puritan Cleaners - Staples Mill is a well-established business that has earned recognition as one of America's Best Cleaners and Richmond's Best. The attention to detail and quality of work are top-notch, with customers raving about the perfect hems and cleanings. The Staples Mill location stands out for its exceptional customer service, honesty about stains, and overall caring approach. This is their ‘home’ location with 7-days/week business hours and a private fitting area for alterations. Customer Service is phenomenal and services are rendered in a timely manner, with the ability to put a rush on a ticket. They did an excellent job removing every single set-in stain. Customers have expressed high satisfaction with the tailoring and alterations department. Many have praised the staff for being friendly, helpful, and attentive, making the experience feel like talking to an old friend. The alteration service is professional, and items like shirts and slacks are well cared for. The store offers same-day availability for dry cleaning and laundering, making the process fast, affordable, and easy. Drop-off and delivery options are also available for added convenience. The staff at the Staples Mill Rd location is always professional, pleasant, and efficient. They are supportive of the military community, and the store remains tidy and neat at all times. Customers appreciate that there is never a wait for service, highlighting it as one of the best in Richmond.
Drop off and pick up are easy. I like the email notification that my order is ready which reminds me to go get it! Staff was extremely friendly!
Puritan Cleaners is always top-notch. The customer service is amazing, and I appreciate it. Thank you.
Had Suit Pants Alterations for length. Excellent Service and Job Well Done