Puritan Cleaners - Laburnum

Puritan Cleaners - Laburnum is a well-known dry cleaning service located in Richmond, appreciated for its excellent customer service and quick turnaround times. Customers consistently praise the friendly and helpful staff, making their visits enjoyable. The location offers various convenient services, including Wash Dry Fold for household laundry and same-day service. Many customers highlight the quality of cleaning and the care taken with their garments, such as sewing missing buttons at no extra cost. They also appreciate the eco-friendly cleaning systems and features like 24-hour drop-off, order ready texts, and online account management. Clients note that the service is efficient and professional, with clothes often ready in a timely manner. Customers value the staff's kindness and helpfulness, and many continue to return, recommending Puritan Cleaners - Laburnum to others.

The employees are consistently kind, courteous, and very helpful, taking the time to assist customers thoroughly and ensure every need is met. Their professionalism and positive attitude make a great impression every time. Customers mention the excellent communication, with specific praise for employees like Joi, a beautiful young lady, and Cindi, a sweet, lovely Caucasian lady. Customers also highlight the motherly vibe and clear, upfront, and polite service provided by Marcella, a beautiful woman who is a favorite among clients.