8AM - 5:30PM
228 Delaware Ave, Delmar8AM - 6PM
411 Kenwood Ave, Delmar“I just moved to Delmar and needed a local optician to get my contacts prescription and refill. I was very impressed with the whole team. Very quick and easy to get an appointment, quick and easy “onboarding”, less than two minutes wait when I arrived for the appointment, and the doc was very friendly, kept me fully informed the whole time I was there. My new prescription is probably the best I’ve ever had, and … there was no attempt at “Upselling.’ We’ve all gone through it - you get there (not just in health care) and they try to sell you everything under the sun. Not at Hughes opticians. In fact, the doc recommended against certain things given my eyes and my prescription.
Stated differently I felt like the whole team cared about me and my eyes, not just on a sale. I will DEFINITELY go back.
I’ve moved a lot and had to switch eye doctors a lot. At the last one I was at in another state, it was like an assembly line…and they added every fee they could.. in fact, they charged a $35 dollar “fitting fee”. And there was nothing to fit! My contacts had to be specially ordered, and when they arrived they just handed them to me and sent me on my way. So why the $35 fitting fee? Precisely.
Not at Hughes…pricing was very straightforward - when I was checking out I actually asked the person helping me:“are you sure you calculated that correctly?!?” The price for the exam and one year’s worth of contacts just seemed way lower than I’ve paid before! And no fitting fee!
The whole experience felt real, authentic - not just a transaction. Thanks Hughes!“
9AM - 6PM
65 Wolf Rd Ste 105, Colonie“When the time I got in the door all the way to the time I left the doctor, the receptionist and the apprentice Carlos, All of them were very attentive, personable, and welcoming. It was my first time there and I definitely will be going back in the near future. I have never worked with an eyewear clinic that made GLASSES right there on point and gave me their full attention from start to end. They will be highly recommended by me.“
9AM - 6PM
1440 Central Ave, Albany“The ladies that work here are great and are excellent at making little kids feel comfortable when shopping for their glasses.“
10AM - 7PM
116 Wolf Rd, Albany“I commend NY Optical for their excellent customer service and professionalism at my recent visit. Dr. O'Connell is very kind, knowledgeable and was eager to answer any questions that I had during my appointment. The entire office staff was friendly. Shoutout to Bilal for helping me to get situated with my pair of glasses and lens protection and explaining what my insurance costs were in addition to the Stewart's gift card. I will definitely be back for any future eye exams!“
8AM - 3PM
1660 Western Ave # 3, Albany“First time coming here. Very professional and friendly group. Martin and the two front desk ladies are great. I'm very pleased to find knowledgeable and efficient staff I can rely on. Happy to business here. My partner has been here twice and has great service.“
9AM - 5PM
65 Wolf Rd Suite 106, Albany“This was by far the most pleasant experience with a doctor I have ever had. I went in early to fill out paperwork and the front end was amazing. They explained everything that needed to be filled out and was really nice. Then I went back with Dr. Vuong. He is the most approachable professional I have met. He was very nice and explained things in detail during my appointment. I was very anxious about my eye exam and he helped with it all! I recommend this entire practice to anyone.“
8AM - 5PM
42 3rd St, Troy“Amy was super kind and helped repair my glasses while explaining a manufacturers issue to me.“
8:30AM - 4:30PM
63 Shaker Rd Ste 101, Albany“Albany Eye Associates is the best eye practice I have ever been to. At first I thought not, but with recent developments that they are going to attempt to Prior Authorize the medications I asked for- (instead of Restatis) I feel at ease, even with my dry eye being uncomfortable, painful, and just plainly put: an unbearable situation combined with my eye allergies and other atopic disease's that I have. Dr. Jordan Kassoff, MD is a really good personable doctor and an attentive eye specialist for dry eye disease. I recommend Albany Eye Associates to the people in the Albany area and surrounding communities that are in need of eye care and also to all my friend's and my family. Great job ?%!!! I am so glad to have received their help!“
9AM - 7PM
311 Rte 9W, Glenmont“They always get me in extremely quick, they are 100% transparent with costs/ don’t push a sale on you, take the time explain your insurance, and are the kindest, great personality employees/ doctor I’ve encountered ever. Was in and out working 30 minutes and made the apt the day before. Thanks again!“
9AM - 7PM
2005 Western Ave Suite 3, Albany“Ive come here for eyeglasses several times. I’m very happy with the service. My glasses are really cute. The price was lower than many other places too. Chris is so kind.“
10AM - 5PM
1440 Central Ave, Colonie“Excellent experience. Has improved greatly over years past. Love the on demand doctor and the upgraded tech. It was so easy start to finish. And the team members were so friendly“
9AM - 8PM
800 Loudon Rd, Latham“Best experience I’ve ever had great staff the doctor did an amazing job this was my first pair of glasses I would recommend them to everyone“
8AM - 5:30PM
1660 Western Ave, Albany“Both my husband and I have had very good experiences here. They are caring and any errors that are made they are quick to remedy.“
8AM - 1PM
400 Troy-Schenectady Rd, Latham“Staff was lovely and so was the doctor. They put a lot of care into taking care of your needs. The inside is a little dated and could probably use an update, which makes it look old. But overall I would recommend for an eye doctor“
9AM - 5PM
3770 Carman Rd, Schenectady“Just moved to the area and needed to get my eyes checked. It was SO easy to get started. One phone call, and there was an opening within just a few weeks.Friendly service, quick turnaround, kind and attentive doctor through appointment. He directly addressed all my questions until I was satisfied that I understood all of the answers.I’m planning to bring my whole family to this practice.“
9AM - 7PM
1365 New Scotland Rd, Slingerlands“Staff and Dr were kind, knowledgeable, effective, quick about it, and warm. A++
Calling sorts to useless automation and basically nowhere. Just go in.“
9AM - 7PM
1440 Central Ave Ste E-2, Albany“Great place although I personally feel like they're a bit to close to Target or Staples it's a bit too confusing honestly“
9AM - 7PM
560 Troy-Schenectady Rd Route 7, Latham“The staff at the Latham store is FANTASTIC. I think this will be my permanent location.“
10AM - 6PM
1475 Western Ave #41, Albany“Great customer service from the doctor and doctor. The phone staff can be hit or miss. I've called a few times some workers are short and rude while some are kind and helpful“
10AM - 5PM
1315 Central Ave #6, Albany“I have been going to Eyedentity for many years. The service and the choice of frame styles available are the best! Loretta has always treated me very well. I would not go anywhere else.“
9AM - 7PM
622 Columbia Turnpike, East Greenbush“From the moment I walked through the doors of the EastGreenbush location, the gentleman at the front was kind & helpful. Then, the person who helped me order my frames was very informative and respectful of my needs. The overall environment was sensory pleasing & welcoming.
Thank you very much.“
9AM - 7PM
279 Troy Rd, Rensselaer“I’ve been here twice with glasses emergencies. Both times was in and out within 20 minutes with my expectations exceeded. First time glasses were broken, was told by another place that i had to get a jeweler to solder them and that they wouldn’t attempt to help. Again was in and out of walmart with the repair made within 20minutes. Second time my frames were snapped in half. Was told by two other places that they would have to order me frames and that it would be about 2-3 weeks. I was in and out of walmart within 20 minutes again with new frames for $9!! I didn’t need anything special as i have an appt with the VA in 2 weeks but cannot go without seeing for that long. Great customer service!!!“
9AM - 7PM
2080 Western Ave Unit 140, Guilderland“I was out of town and my VisionWorks is in Bensalem, PA. I searched the area but the Western Avenue location was the only place that meant my schedule. This location exceeds my expectations. The service is on point and the staff as well. My appointment to see the doctor was on time and he provided excellent care.“
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“Always excellent services here, just wish better affordable prescription sunglasses options.“