Optometrists near Knightdale

Optometrists near Knightdale picked by BestProsInTown

“This was by far the best eyecare/eyewear experience that I've ever had anywhere before in my life. I came into Visionworks in Knightdale expecting a regular routine eye exam and to purchase a pair of glasses. I was warmly greeted by Ava, the manager as soon as I entered the store. I arrived early for my appointment so she started showing me their wide selection of frames until it was time for my appointment. She was very helpful and explained my insurance allowances thoroughly and quickly convinced me into picking out not one but two pairs of frames. The eye exam was extremely thorough, but admittedly, I was a little skeptical when I found out the doctor was going to be virtual. Once it began, my worries were quickly put to ease. The doctor was great and very patient with me considering I hadn't had my vision checked in quite sometime, and it took some time to get my prescription honed in. This is where the service went to the next level. After selecting my frames and going through all the options for my lenses with Ava, she began to ring me up. I gave her my card for payment and she swiped it. The transaction authorized but wasn't captured by their system. She asked for my card again and swiped it again. I wanted to make sure I wasn't charged twice for my purchase so I checked my account on my phone. Sure enough I had been charged twice. Liz, a visiting manager, and Ava immediately were very apologetic and jumped into action with their tech support to try and get one of the authorizations canceled and return the money to my account. Unfortunately they found out that there was no way for the authorization to be reversed. I contacted my bank and they were also not able to reverse the authorization. Ava and Liz were so apologetic and reassured me that they were going to take care of the situation for me. After exhausting all other options they did something I never imagined. They refunded my entire transaction and told me that my glasses were going to be free. The error wasn't even their fault. I couldn't believe it. I've never had someone at a company treat me with such respect. I was more than amazed by their customer service. After refunding my transaction, Ava let me know that my glasses may take a few extra days because of the 4th of July, but they ended up coming in ahead of schedule. I couldn't be happier with my two new pairs of glasses. They're amazing. Ava and her entire staff were simply amazing. Visionworks in Knightdale will be the only place that gets my eyecare/eyewear business from here on out. They earned my respect and loyalty. Thank you again Ava and staff. You're the best!“

3.6 Good33 Reviews

“Dr was super kind and friendly. Appointment start time was prompt. Everyone I interacted with was kind and helpful.“

5 Superb31 Reviews

“I saw Dr. Lydia Broza. She was very personable and very knowledgeable. She took the time to explain everything she saw during the eye exam in relation to my ongoing eye issues. I would definitely recommend her!“

4.8 Superb106 Reviews

“I’ve been here twice for my annual eye exams and both times have been pleasant experiences. Dr. Klaus is super friendly and very kind. He seems to spend an appropriate amount of time adjusting the lenses during the exam to make sure he’s getting as close as humanly possible to an accurate prescription, unlike a few other places I’ve been (*coughmyeyedoctorcough*) where they flip things a few times and send you on your way even if you don’t sound sure. He asks helpful questions and definitely cares about your eyes. As a practitioner, he and the assistants definitely get ⭐️⭐️⭐️⭐️⭐️. I only knock off a star because the frame selection here is pretty minimal, and the ones they carry are mostly designer that are over $200, which is a bit much for me personally. And the frame shapes / colors are pretty standard anyway, so there aren’t really any options for someone like me who wants a much bolder or brighter look. Even so, I’d definitely recommend this location for your exams and eye health concerns.“

5 Superb15 Reviews

“I accidentally sat on my wife's new glasses. One arm was bent and the lens had popped out. I called and they said they would look at them. My wife and I dropped in and a very adept gentleman immediately took a tool and carefully realigned the frame and secured the lens back into position. Very happy that I get a reprieve from my wife. And very impressed with this level of impromptu service. Very happy.“

5 Superb10 Reviews

“Great experience purchasing glasses at BJs optical in Garner NC. The staff was helpful and knowledgeable. My glasses were affordable and ready within a week. Stylish frames and the progressive lenses are spot on.“

4.8 Superb17 Reviews

“I just called to order contacts and set up my yearly exam, and it was a wonderful, easy call. Contacts are on order and will be at my house soon, and we were able to find a convenient appointment time. The office is not near anything else I usually do, but I am willing to drive the extra miles for the Great service!!!!!“

5 Superb5 Reviews

“Dr. Moore is professional and through.I found out more from the exam than I expected.I will definitely return to her again.“

5 Superb1 Reviews

“I’ve been seeing Dr. Handschumacher for 10 years and I couldn’t be more pleased with the care he has provided.I have a rare prescription with astigmatism in both eyes and was diagnosed with narrow angle glaucoma and had to have laser surgery performed by a specialist.I feel like a have received great care spanning many years. Dr. Handschumacher and his staff have been knowledgeable and have earned my trust countless times over. I’ve been referring new patients for years!“

4.4 Superb37 Reviews

“They are kind caring and ready to solve your problems. And they give you great advice it's just like you know them personally“

4.1 Good13 Reviews

“Took my daughter to see Dr. Wilkins and he was truly amazing. He explained everything thoroughly way better than the first doctor I went to, actually performed tests and made me feel very comfortable with the treatment plan. He definitely knows what he is doing, he's very knowledgeable. I highly recommend everyone to go to him. I definitely am going to make my appointment for myself!“

4.1 Good25 Reviews

“Dr. Merckle and his staff provided great care in a comfortable and clean setting. I went two weeks ago and they quickly improved my vision. My family and I highly recommend North Wake Eye Care!“

3.7 Good12 Reviews

“Excellent branch with a sharp, friendly staff; they were willing to fit me in when I called with an emergency at the end of the day and were exceptionally accommodating throughout. The doctor was thoughtful, kind, explained everything well and resolved the issue quickly. All around nice, very helpful and professional folks at this office.“

3.7 Good31 Reviews

“Great experience at Visionworks. This was my second year of doing annual eye exams with them. Service is exceptional. The selection of frames is noteworthy for their display by frame shapes and clear pricing. Visionworks makes the eye care experience a hassle-free pleasure.“

3.7 Good31 Reviews

“A friend suggested Dr. Hayes. BEST experience ever from any doctor. Staff was friendly and patient with me while choosing frames. I purposely drive 50 miles just to see him passing many MyEyeDr locations. Well worth it.“

3.1 Average31 Reviews

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