Excellent and very knowledgeable staff. Cynthia answered every question and explained every available option. New glasses only took 5 days.
Thanks
About Visionworks N.C. Doctors of Optometry, PLLC Knightdale
Visionworks N.C. Doctors of Optometry, PLLC in Knightdale is a leading optical retailer that provides a superior customer experience. The store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban.
Customers have praised the store's exceptional service. The staff are described as friendly, knowledgeable, and eager to help. One customer was impressed by how the team worked to price out glasses and contacts with insurance to maximize benefits. Another customer mentioned the kindness and helpfulness of all employees, noting that their questions were answered promptly and they received their new script and glasses in about 50 minutes.
When a payment issue occurred, the staff went above and beyond to resolve the situation. One customer shared a story about how a team member skillfully restored their damaged glasses to factory specifications, highlighting the expertise available at the store.
Overall, Visionworks N.C. Doctors of Optometry, PLLC in Knightdale is praised for its wide selection, high-quality products, and exceptional customer service, making it a go-to destination for eye care and eyewear.
Reviews
I went for an eye exam and glasses fitting. I received the best customer service. Daniel picked out glasses that looked the best on me. I was so happy with his suggestions that I bought 3 pair. I highly recommend this location and asking for Daniel.
From the moment I walked through the door, the customer service was impeccable. Sam was absolutely incredible and his approach for taking me through the new virtual exam was exceptional. Dr. Dryer was thorough with explanations and took great care to actively listen to and answer my questions in their entirety. Lastly, Carrie was attentive and pleasantly thorough in explaining all if my options during my check out. Excellent experience all around. Thank you for such quality customer service.
Dr. Ethel James
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Hours
Location
1018 Shoppes At Midway Drive Suite A, Knightdale, NC 27545
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