Optometrists in Durham

“The doctor during consultation and the doctor that did my procedure were both polite and explained everything thoroughly. The doctor during my procedure was patient and understanding.

All of the staff was great actually. The receptionist was also kind and made me feel seen as she recognized me every time I came in.

The nurse in the laser room was also nice and gentle. A very good experience so far. I look forward to my vision getting better each day 🤍“

“Best eye exam experience I've ever had. Dr. Naji is great and takes extra time to explain better contact lens options.“

“My first visit to this establishment. I was not rushed through nor were there other appointments stacked on top of each other waiting to be seen. Very pleasant experience.“

“New Patient, first visit for general eye exam. Very friendly office and Dr. Powell was incredible. Reasonable pricing even for someone without insurance. I got an appointment fairly quickly. I highly recommend this office & staff to anyone needing glasses or eye care.“

“This was my first eye appointment at Target. I was very pleased with the check-in process, the technology used, and the doctor. I will definitely be back next time!“

“I mean…they got the job done. front desk staff was very nice and they do a great job of managing the tiny waiting area. Dr Fowler was great.

Took off 1 star for a couple hiccups
-I booked a regular eye exam, not a contact lens exam. This should’ve been a $40 copay. Instead it was $119. Yes the provider asked me a couple questions about glasses and contacts and was nice enough to give me some lens samples. When I checked out I was upcharged for a contact lens exam. I didn’t schedule a contact exam. I didn’t have questions about contacts. I didn’t get fitted for contacts. This is clearly a way to increase billing but it is now okay. Especially in 2026

—I received 6 texts and 5 phone calls about my vision insurance and the possibility that I would be charged out of pocket if I “didn’t call back right away to get this fixed”. Two of these occurred AFTER I called to provide my info. Front desk was nice to apologize (and I appreciate them doing so) but this feels like spam and harassment when it was fine to just present it at the time of the appointment (the way that every other medical office allows)

—at the end of the visit your paperwork is given to a sales associate at LensCrafters. I get it, this is how ya’ll make money and it’s part of what I expect when I come to LensCrafters. However, if the front desk hands my eye prescription directly to a sales associate that is a privacy violation. Also that sales associate is coming to the desk at the end of my appointment and doing everything they can to make it seem mandatory to work with them. This particular location is really flagrant. I have been here for myself and with two other relatives and it’s been the same pseudo mandatory escort each time. It’s easy for me to say “thanks but no thanks” but it feels a little predatory“

“Warm hearted and very willing, to answer, all of my questions, to the fullest. No one, rushed me, as I was taking my time, searching out, so many, nice styles, and new items.“

“Quite possibly the best in the business. Have been going here for years and the service only gets better.“

“Everyone who works here is friendly, attentive, and diligent. Dr. Byrd is deeply caring and goes out of her way to ensure that your prescription is a perfect match. She is very patient and thorough -- you feel like an actual person and not just a patient she is trying to rush through. I've had to go back several times to ensure that my prescription/contacts are the right fit (my eyes are picky), and Dr. Byrd and the staff are always welcoming and eager to help.“

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“I met Dr. Rosenstein by accident after getting lost when my phone died out in the country(Or what was country enough for me to not see any stores to go into And ask for help)
The doctor Pulled up behind me seeing that I was in distress and pulled up beside me and asked me if I needed help, Showed me his credentials and that he was a safe person and helped me get all the way back home safely, GO RAMS this UNC alum has my Recommendation as a kind and patient person, Who willingly an voluntarily goes out of his way for others! I am so thankful I ran into him today!“

“I would definitely recommend Dr. Woldorff’s practice to others! She was very thorough and knowledgeable.“

“Dr Newman is an experienced optometrist who is conscientious and caring. Highly recommended.“

“Great, friendly staff. They got me in quickly for a diagnostic and I got the information and help I needed.“