Stonemark Flooring
“We had our 30 year old pre-finished oak floors sanded and refinished, and the entire process went smoothly from start to finish. From the first call to the last visit, each person was courteous and professional. The estimation process was extremely helpful, providing useful tips for our specific job. The bid was in line with two others received, but we valued Lady Baltimore’s long standing presence in the community and their tradition of community service. The preliminary educational materials were very helpful and explained each phase of the project. The scheduling department provided a date that worked for us and patiently answered our questions and concerns. We were attempting to match the color and gloss of nearby flooring. The team worked carefully preparing sample stains and helping us confidently choose the best color combination. They also left a sample of the final mixture for our reference. All craftsmen were courteous and professional and our questions and concerns were addressed along the way. Cleanup was thorough both inside and out. We’re very happy with the results and would definitely recommend Lady Baltimore Floors for any future project.”
