Optometrists near Salem

“Everyone at Banville Optical is professional, helpful and knowledgeable.
Their customer service is outstanding. The prescription I brought them from my cataract surgeon was problematic and they have been very accommodating and helpful in resolving this for me. I’ve been doing business with Banville since 2019 and I can recommend them without hesitation. I never write reviews, but I had to write this one because their helpfulness and professionalism deserve mention.“

“Outstanding practice. I’ve been a patient here for many years. Both the medical team and the optical team are great—welcoming, knowledgeable, supportive, and committed to quality patient care.“

“We cannot say enough wonderful things about this eyeglass store and its incredible owner, Shellee. From the moment you walk in, it’s clear that Shellee goes far beyond what is expected to make every customer feel seen, supported, and cared for.

As a family with special needs, finding providers who are patient, understanding, and genuinely inclusive can be challenging—but Shellee is truly exceptional. She takes the time to create a calm, comfortable experience, meets our family exactly where we are, and always ensures that everyone feels respected and at ease. Her kindness, expertise, and attention to detail never go unnoticed.

We return to Shellee every single year without hesitation and will continue to do so. Her work is consistently top-notch, and her commitment to her customers is unmatched. We recommend her to so many people because we trust her completely—not just for the quality of her work, but for the heart she brings to it.

If you’re looking for an eyeglass store where you’ll be treated with compassion, professionalism, and genuine care, Shelly is simply the best.“

“The people where more than just doctors or eyeglass sellers.
While there I felt like home. and everyone made us feel that way. thanks
Pearl vision Saugus
Rick and Kathy
PS See you soon“

“Nice equipment, clean office, good optometrists. In and out pretty quickly. Front desk is not very responsive, though.“

“Dr Hernandez was kind, patient and knowledgeable. Both my 9 yo daughter and I have gone for exams and had a great experience. I read some bad reviews about a waiver for an extra fee for a retinal screening which you can simply opt out of and get the traditional dilated eye exam. They’re just offering you a newer, less hassle screening if you want it. Definitely will be back again!“

“I was very happy with my experience at this LensCrafters location. Roger was professional,helpful and kind.“

“A woman called me back twice helping me with a potential order, saving me hours and a snowy drive. I dont get this level of customer dedication often. Ty love you lots“

“Had a great exam, once again. Kat helped me after wt contacts and glasses. She was great and helped me put my best program together. Thxu :)“

“Dr Vu is the best and he gets it right every time. I also use him for my contact prescription. I can’t believe how clear my vision is. I tell all my friends and family about him.“

“Have had really great experiences coming here the past three years 2x yearly. Dr Rao is a great cornea specialist, up to date on the latest research and treatments. The technicians are always efficient and friendly. Location is great, parking is fine (spots are weirdly narrow)“

“I have been going to Bill at Designer Optical for 23 years, since my daughter was a toddler with strabismus in both eyes (for which she had successful surgery). Her prescriptions were quite complicated and fittings took a great deal of timeBill always made her feel comfortable and made the appointments a special occasion.I told him that she could choose her own frames from the age of three, and we talked beforehand about which ones would be best for her to select from, he was most helpful, kind and patient. One of the things my daughter enjoyed the most after choosing her frames was getting to select her glasses case after her final fitting.Since our appointments took a bit of time I got to watch Bill interact with many other clients, all of whom seemed to view him as a friend, as our family does.So if you want professional and friendly service go to Designer Optical for a great selection of frames and highly personalized service.“

“I have been going here for years. The doctors and staff are wonderful. Highly recommend“

“From the moment we walked in, one staff member truly stood out and made an otherwise overwhelming visit feel manageable. She helped us feel comfortable, supported, and genuinely heard, not just checked in and checked out. A smile from the second you enter, multitasking, and yet compassionate.

Her personality shined in the best way. You can tell she truly loves what she does. She cared about us on a personal level, not just a clinical one, and that made all the difference during a visit that came with a new diagnosis and a lot of nerves for my daughter. I had expressed concern about my daughter's new autoimmune condition and was pleasantly surprised to hear she knew of it and said she understood. The more we conversed, the more I found out she was a mother, a wife, a daughter, and had been in healthcare for close to two decades, and just like my daughter was entering the health and human service field. Sammy will be an asset to any company she works for. My daughter and I were so grateful. My daughter found her on LinkedIn, and we hope MyEyeDr will endorse her.

What meant the most was her willingness to go the extra step and recommend a different type of physician, a specialty I had never heard of, who could help us better understand the diagnosis and feel more at ease. That kind of thoughtfulness and advocacy doesn’t go unnoticed.

Thank you for leading with compassion, kindness, and professionalism. You made a hard day feel lighter, and that matters more than you know. We look forward to returning next year for an annual eye exam and hope she is still there! I would also like to recognize the consultants downstairs! Danvers has an incredible team working together to provide service with gratitude and heart!“

“I’ve been going to Dr. Stasio for 20+ years and always receive the same excellent care.“

“I was really impressed with the quality of care I received from Dr.Taylor. He is a perfectionist and goes out of his way for his patients.“

“I was visiting from New Zealand and needed new glasses, Dr & staff were absolutely brilliant and nothing was a problem. Wish I lived here full time to have them as my regular optometrist.“

“I had a great first time experience. All office staff and the Doctor were extremely friendly and professional.“

“Have no complaints. My wife and I have seen Dr. Prentice Mill great service and always tried to help you out when you don’t understand how your medical benefit works. I like it one of my best eye doctor I had“

“I went in to find the little nose grips for my sons glasses because his had fallen off horsing around and I hadn’t been able to find them elsewhere. The gentleman working was so polite and helpful. I asked a simple question and he took the time to ensure we got the right nose grips and he even went above and beyond to clean my sons glasses and fix the grips. Such a nice act of kindness, really made my day! Thank you.“