Water Heater Installation Repair near Portage

“Installed a new furnace for us about 1 year ago. Our house is warmer, and our Nipsco bill has gone down.“

“Best customer service lady in front was so kind and professional. In and out quickly I was loaded. Thanks guys??????“

“Our hot water heater went out on the weekend. Called and spoke to Michelle who was extremely knowledgeable and friendly. Sebastian came Sunday morning to replace the hot water heater. Sebastian did a fantastic job! Will definitely call again if we run into any plumbing issues.“

“4 Seasons was able to get drain unclogged. He scheduled me for camera scope tomorrow morning. This is recurring problem it seems. Hopefully it’s the sewage system in South Holland.“

“Dave was here in under 24 hours great prices great work cleared my drain good to go if u need a plumber he’s your guy“

“We highly recommend Russco for all your service needs as well as heating and a/c installation. They were very accommodating to meet our needs for a quick installation. The entire crew was very knowledgeable about our new units while explaining the process of the installation and how they ran. They were very polite and respectful throughout the entire process.“

“A couple weeks ago, I joined the Kent Maintenance Program and scheduled yearly check up for our air conditioning unit. In our area, it was the most cost effective maintenance plan, and Kent had availability within a week. (Other area maintenance programs were at least double the cost and two months out for scheduling!)

The tech arrived first thing on a Monday morning, worked quickly and efficiently and pronounced everything good to go.

It was an incredibly hot week in our area, and by Wednesday night, the upstairs thermostat was registering 75. I realized the circulating air wasn't cool and went outside to discover the a/c unit wasn't running. It was trying to click on but couldn't. Honestly, I thought the repair tech had missed a problem (or worse, created a problem through his work).

I called Kent as soon as they opened on Thursday. I spoke to the owner, Stacey, and she listened as I described my interactions during the maintenance program visit and current issue. She immediately scheduled a tech to return and assess the problem. He arrived soon after our conversation, discovered the issue and repaired the problem. Within an hour of my phone call, the circulating air was cooling our house again. And to top it all off, the service call and part was covered by Kent.

Their commitment to customer service is their top priority. That was reflected in Stacey's care and concern on the phone and in the visit by the tech. They generously covered the problem that could've happened at any time and had nothing to do with the maintenance visit--I still can't believe they did that! Their unexpected generosity solidified their commitment to their customers, in my opinion.“

“Trust me, if you have a plumbing issue, call Trapmasters Plumbing. They will diagnose the problem, get it fixed and fixed right. Kenny is a great problem solver and fixed our plumbing issue quickly. I would definitely recommend Trapmasters.“

“Thank you Downing Plumbing for your quick response and replacing our water heater. Expert workers and great customer service ??“

“Karla and Karen in the front office were so friendly and amazing with helping me schedule and pay for the services i got. Give them my best wishes and support“

“Hands down best service! I called with no heat, and they handled it very quickly. Got my heat back working until they were able to order the part that was needed. I was not the easiest customer, but they handled me with such kindness and grace. Thank you!!“

“Absolutely ? love these guys! They are so nice and professional and just put you at ease and explain everything.“

“Did amazing work, kind guys, and had great communication throughout the entire project!! Will definitely be using in the future. Jamison and his guys are one of a kind people, you don’t see that much anymore. Office lady has such a bright bubbly personality sure to brighten your day!
Nick“

“My appliance technician is knowledgeable, experienced and professional. He provided excellent service. He fixed my dryer and explained what happened and why is wasnt working. I'm greatly appreciative. My appliance technician is Letwan.“