About Kent Heating and Air Conditioning
Kent Heating and Air Conditioning is a professional business known for their prompt and reasonably priced services. They have satisfied customers from the mid 90's who have purchased multiple furnaces and air conditioners from them. Their technicians are top-notch, taking care of issues promptly and at no charge when they are responsible. Recently, they installed a new furnace for a customer whose furnace went out just before a day with a high of 12 degrees, completing the installation within 36 hours. Customers have expressed their pleasure with how efficient Kent was in the entire process, especially when they faced urgent situations. They also repaired a furnace outage, only charging 60% of the initial labor estimate due to the smooth and quick work. Additionally, Kent is appreciated for their amazing work in repairing an air conditioning system. Many customers recommend Kent for new construction, highlighting the amazing office staff and easy bid process. The install team is noted for being respectful and diligent, leaving no trace behind after their work. The customer service has been described as top-notch, with staff members going above and beyond to ensure a smooth experience. Kent Heating and Air Conditioning continues to demonstrate professionalism and reliability, maintaining trust with their customers through exceptional service. They are also known for cost effective maintenance plans with quick availability. Technicians work quickly and efficiently. Stacey, the owner, listened and immediately scheduled a tech to return and assess the problem. The service call and part were covered by Kent, demonstrating their commitment to customer service. They came out the same day and fixed the AC super quick. Technicians were very friendly and also did maintenance. They explained how the cottonwood clogs the air conditioner and removed it all. They were the installers of a new air conditioner 4 years ago. They installed a new water heater. The guy was kind, clean, fast and efficient.
I am very happy with the new air conditioner that was recently installed at my home. Alex and Zach did excellent work! It looks and works great! Bob was very helpful and went over everything regarding the new air conditioner and answered all of my questions. Everyone at the office is very nice and quick to respond to any of my questions and let you know in detail with everything that is to be expected. Everyone is very professional and do excellent work. I highly recommend Kent Heating and Air Conditioning.
Our 30 year old furnace finally failed on the coldest day of the year. I contacted Kent at 8am and by 3pm they had installed a new furnace and my house was warm again. Everyone I worked with was pleasant and professional.
I had to meet with the Service Technician from Kent at my elderly neighbors house for a furnace repair. They had a 10am appointment and the tech showed up 5 or 10 minutes early which is always a good sign when companies keep their appointments on track. The technician himself couldn’t have been nicer and was extremely knowledgeable on everything he explained. It’s great to see a long time local company who still takes pride in their work.