Kent Heating and Air Conditioning is a professional business known for their prompt and reasonably priced services. They have satisfied customers from the mid 90's who have purchased multiple furnaces and air conditioners from them. Their technicians are top-notch, taking care of issues promptly and at no charge when they are responsible. Recently, they installed a new furnace for a customer whose furnace went out just before a day with a high of 12 degrees, completing the installation within 36 hours. Customers have expressed their pleasure with how efficient Kent was in the entire process, especially when they faced urgent situations.
They also repaired a furnace outage, only charging 60% of the initial labor estimate due to the smooth and quick work. Additionally, Kent is appreciated for their amazing work in repairing an air conditioning system. Many customers recommend Kent for new construction, highlighting the amazing office staff and easy bid process. The install team is noted for being respectful and diligent, leaving no trace behind after their work. The customer service has been described as top-notch, with staff members going above and beyond to ensure a smooth experience. Kent Heating and Air Conditioning continues to demonstrate professionalism and reliability, maintaining trust with their customers through exceptional service. They are also known for cost effective maintenance plans with quick availability. Technicians work quickly and efficiently. Stacey, the owner, listened and immediately scheduled a tech to return and assess the problem. The service call and part were covered by Kent, demonstrating their commitment to customer service. They came out the same day and fixed the AC super quick. Technicians were very friendly and also did maintenance. They explained how the cottonwood clogs the air conditioner and removed it all. They were the installers of a new air conditioner 4 years ago. They installed a new water heater. The guy was kind, clean, fast and efficient.
7/1 extreme heat wave. Came home from work to find our AC had gone out & my cats had been getting sick due to the heat. It’s an extreme heat wave, no one is going to come out this late. I called Kent & spoke to someone right away. She also gave me advice to run the furnace fan while waiting. She was informative, calming, helpful & so nice to talk with. Around 10:30pm, the technician came. I expected someone tired, kinda grumpy, right? He’s been working all day and night in this horrific heat. Instead I was greeted by the most cheerful man who was smiling and so upbeat. I couldn’t believe he got our AC fixed so fast and when I asked him how, he told me “magic”… read full review
Jul 2026
5.0★★★★★
Came quick. I learned a valuable lesson today, you got to keep the A/C compressor unit cleaner than the old types. The line didn’t freeze, so I thought it was ok. I was wrong. So now it’s on the 1st with changing the furnace filter. You can have them do it too. Thanks Kent Heating & A/C
Jun 2026
5.0★★★★★
Monika and Mike are a godsend. You see my father and I are both housebound and he has severe respiratory problems. So when our ac went out, the night before 100 degree indexes, we didn’t know what we were gonna do (because we can’t just go to a hotel). But we called Kent the next morning and Monika sent Mike straight away and got us back in cool air in no time flat. Without them I don’t know what would have happened, and we are forever grateful.
