319 Hells Hollow Rd, Blue Ridge Georgia 30513
I recently went on a trail ride with Blue Ridge Mountain Trail Rides, and while there were some enjoyable moments, my overall experience was mediocre. Nice petting zoo.
First, I want to give a huge shoutout to Emilie—our guide—who was absolutely amazing. She was kind, professional, and went out of her way to make the ride enjoyable, even taking a cupcake out of the saddle and wishing my son a happy birthday, which was a thoughtful touch. The highlight of the ride was going through the water with the horses, which was a fun and unique experience. As they advise, make sure to wear old shoes!
However, I was disappointed that we did not get to experience the mountain top sunset view, which I specifically paid for ($70+ per person for four people). While another group did go up, we did not, and our ride felt significantly shorter than the promised hour—closer to 45 minutes. I can’t help but wonder why we didn’t get the full experience.
Additionally, I found it highly unprofessional how the owner spoke to Emilie in front of customers. No employee should be treated that way, especially one as wonderful as Emilie. It was uncomfortable to witness and put a damper on the experience.
On the plus side, they do offer a military and first responder discount, which helped offset the cost. However, given that we didn’t receive the full experience as advertised, I wouldn’t pay for the(sunset) higher-priced ride again. If you’re considering this trail ride, I’d recommend opting for the more affordable option, as you may not get what you pay for with the premium package.
Overall, Emilie made the experience enjoyable, but the lack of professionalism and not receiving the full ride I paid for left me disappointed. I hope the company addresses these concerns, and I wish Emilie the best in finding a workplace that truly values her.