Open 24 today
105 J and M Dr, New CastleOpen 24 today
21A Industrial Blvd, New Castle“We had an HVAC issue today and were lucky to have Mikal as our technician. He was knowledgeable, thorough, and took the time to answer all our questions without rushing. Excellent service and top-notch customer care.“
Open 24 today
77 McCullough Dr Ste 5, New Castle“Danny Sinnott came out to my home with only a few hours of notice. Diagnosed my electrical and fixed issues with my pool. Very friendly and professional. I will call Harris again if needed.“
8AM - 4PM
1015 River Rd, New Castle“I recently needed service from Budget Rooter Plumbing Services because I discovered a leak in my sewer line. I wanted experienced professionals to evaluate the situation and recommend the best solution.
I called the evening before, around 5:30 PM, and the gentleman who answered the phone was courteous and professional. He scheduled a technician to arrive the following morning between 9:00 and 11:00 AM. At exactly 9:00 AM, the office called to let me know the technician was about an hour away, which I greatly appreciated.
Jason arrived promptly at 10:00 AM as promised. He took the time to ask several questions about the issue before beginning his inspection. He thoroughly evaluated the problem, identified the actual cause of the leak, and clearly explained my repair options. His knowledge, professionalism, and attention to detail were outstanding.
Before contacting Budget Rooter, I had another plumbing company come to my home. Without performing a proper inspection, they immediately recommended tearing up my floors and cutting through the concrete, estimating the repair would cost around $15,000. Jason, on the other hand, took the time to properly diagnose the problem instead of jumping to an expensive conclusion. His honest approach and expertise potentially saved me thousands of dollars.
From the first phone call to the completion of the inspection, the customer service was excellent. The communication, punctuality, professionalism, and integrity shown by both the office staff and Jason exceeded my expectations.
I highly recommend Budget Rooter Plumbing Services to anyone looking for honest, knowledgeable, and reliable plumbing professionals. They have earned my trust, and I will not hesitate to use them again for any future plumbing needs.
Thank you Jason“
8AM - 4:30PM
1183 S Dupont Hwy, New Castle“Justin and Mark did an absolutely wonderful job replacing our hot water heater! They were finished the same day we called and at less than half the price we were quoted elsewhere! Both were very friendly and professional and did a quality job (even got the father seal-of-approval afterward)! Their scheduling staff were also very nice and efficient in getting our problem dealt with, can't recommend enough!“
“second time he came for a plumbing issue, and both times was so nice and efficient. he’s very professional, and good at his trade. he even took his shoes off at the door after noticing we didn't have shoes on. he is truly the best.“
“Just had 2 toilets lowered with new flanges work was perfect. Called flow master they communicated perfectly work was amazing. They are my new plumbing company ! If you need quality work at an affordable price contact them you will not be disappointed !
Thank you Jesse
John Barone“
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“I initially chose Maichle’s because I wanted a second opinion on a certain heavily advertised HVAC firm's diagnosis of a cracked heat exchanger in my downstairs gas furnace. Maichle’s guy ran the same test with a live camera, confirmed that there wasn't a crack and double-checked the result by doing a CO test on the system. With that sense of trust established, I hired them to replace the upstairs system as the second condenser out back had indeed died. We compared the options and went with Mitsubishi mini-splits. It was a difficult installation; our home was built in 1860 and the walls are THICK. Plus, they had to deal with our Historic Area Commission on placement of runs and condensers. Their elegant solution made the HAC happy as well as their customer. It's been more than a year and the system(s) keeps us cool and comfortable. Good people, family owned. Go with the local guys!“