Water Heater Installation/Repair in New Castle picked by BestProsInTown
“High Quality work at a fair price. Helpful and friendly office staff. Very knowledgeable technicians and their Sheet Metal Man was amazing. !! Over the last 25 years I have use several companies and Maichles is the bast yet!!!”
“I thank James for inspecting my HVAC System. James was very kind and professional and he explained and answered all of my concerns about my HVAC System. James used plastic boot covers to make sure that he did not track dirt into my home, James made sure that the work area was left nice and clean. James was very knowledgeable and did a great job and has a excellent work ethic. Thank you very much James.”
“I recently needed service from Budget Rooter Plumbing Services because I discovered a leak in my sewer line. I wanted experienced professionals to evaluate the situation and recommend the best solution.
I called the evening before, around 5:30 PM, and the gentleman who answered the phone was courteous and professional. He scheduled a technician to arrive the following morning between 9:00 and 11:00 AM. At exactly 9:00 AM, the office called to let me know the technician was about an hour away, which I greatly appreciated.
Jason arrived promptly at 10:00 AM as promised. He took the time to ask several questions about the issue before beginning his inspection. He thoroughly evaluated the problem, identified the actual cause of the leak, and clearly explained my repair options. His knowledge, professionalism, and attention to detail were outstanding.
Before contacting Budget Rooter, I had another plumbing company come to my home. Without performing a proper inspection, they immediately recommended tearing up my floors and cutting through the concrete, estimating the repair would cost around $15,000. Jason, on the other hand, took the time to properly diagnose the problem instead of jumping to an expensive conclusion. His honest approach and expertise potentially saved me thousands of dollars.
From the first phone call to the completion of the inspection, the customer service was excellent. The communication, punctuality, professionalism, and integrity shown by both the office staff and Jason exceeded my expectations.
I highly recommend Budget Rooter Plumbing Services to anyone looking for honest, knowledgeable, and reliable plumbing professionals. They have earned my trust, and I will not hesitate to use them again for any future plumbing needs.
Thank you Jason”
