Water Heater Installation/Repair in New Castle

“I initially chose Maichle’s because I wanted a second opinion on a certain heavily advertised HVAC firm's diagnosis of a cracked heat exchanger in my downstairs gas furnace. Maichle’s guy ran the same test with a live camera, confirmed that there wasn't a crack and double-checked the result by doing a CO test on the system. With that sense of trust established, I hired them to replace the upstairs system as the second condenser out back had indeed died. We compared the options and went with Mitsubishi mini-splits. It was a difficult installation; our home was built in 1860 and the walls are THICK. Plus, they had to deal with our Historic Area Commission on placement of runs and condensers. Their elegant solution made the HAC happy as well as their customer. It's been more than a year and the system(s) keeps us cool and comfortable. Good people, family owned. Go with the local guys!“

“We had an HVAC issue today and were lucky to have Mikal as our technician. He was knowledgeable, thorough, and took the time to answer all our questions without rushing. Excellent service and top-notch customer care.“

“I recently needed service from Budget Rooter Plumbing Services because I discovered a leak in my sewer line. I wanted experienced professionals to evaluate the situation and recommend the best solution.

I called the evening before, around 5:30 PM, and the gentleman who answered the phone was courteous and professional. He scheduled a technician to arrive the following morning between 9:00 and 11:00 AM. At exactly 9:00 AM, the office called to let me know the technician was about an hour away, which I greatly appreciated.

Jason arrived promptly at 10:00 AM as promised. He took the time to ask several questions about the issue before beginning his inspection. He thoroughly evaluated the problem, identified the actual cause of the leak, and clearly explained my repair options. His knowledge, professionalism, and attention to detail were outstanding.

Before contacting Budget Rooter, I had another plumbing company come to my home. Without performing a proper inspection, they immediately recommended tearing up my floors and cutting through the concrete, estimating the repair would cost around $15,000. Jason, on the other hand, took the time to properly diagnose the problem instead of jumping to an expensive conclusion. His honest approach and expertise potentially saved me thousands of dollars.

From the first phone call to the completion of the inspection, the customer service was excellent. The communication, punctuality, professionalism, and integrity shown by both the office staff and Jason exceeded my expectations.

I highly recommend Budget Rooter Plumbing Services to anyone looking for honest, knowledgeable, and reliable plumbing professionals. They have earned my trust, and I will not hesitate to use them again for any future plumbing needs.

Thank you Jason“

“Matt was responsive and efficient in replacing our water heater! Was very happy with the service and professionalism! So much so that we are using them for another hvac project we want done at our house! Thanks Matt and Shane!!“

“Just had 2 toilets lowered with new flanges work was perfect. Called flow master they communicated perfectly work was amazing. They are my new plumbing company ! If you need quality work at an affordable price contact them you will not be disappointed !

Thank you Jesse
John Barone“