It Services And Computer Repair near Pleasant Hill

“Great lunch and learn talk about cybersecurity on 4/10/25
Shefali answered a lot of questions and was very professional in dispelling myths“

“A tech repair shop that has everything you need. They have great deals for new and current customers. The tech Drew was awesome and knows how to get the job done.I’d highly recommend this place if you want to someone with experience.“

“I have worked with this whole team for 2 years now, as their client, and a partner on the overall IT strategy for the organization. Their team is excellent, Michael and Rachel are so thoughtful and flexible. I have worked with Jeff on 3 occasions. All on issues that were 80% my fault--it's taken 2+ hours to resolve on most occasions, And.He's.Been.A.Sweet.Patient.Angel the whole time. So big ole' shoutout to Jeff, for being the best.“

“Shelby and the owner were warm, sharp and professional. Without hesitation, Shelby knew what to look for when I said I thought my M1 MacBook Air's DisplayPort wasn't functioning with my new monitor. They knew off the top of their head the exact hardware piece that could be defective or damaged. Wow! I dropped it off expecting not to hear back for days about the issue. But because of their flawless diagnostic system, they notified me within hours of my computer's status. I didn't need hardware help after all, they said, but I'll surely be coming back to them if I ever do!“

“Super knowledgeable, friendly, competent, and just overall great service. Highly recommended.“

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“We've had the pleasure of working with Bay Computing for several years, and their team continues to exceed our expectations. They are incredibly knowledgeable, responsive, and proactive.

A few months ago, we made the decision to part ways, thinking we could cut costs and handle things differently. It didn't take long to realize we had underestimated the value Bay brings to the table. We came back. Humbled. Grateful. They welcomed us with professionalism and zero judgment.

In addition, they actively looked for ways to help us save money by guiding us through tasks we can manage internally, while they focus on the complex issues. That kind of integrity and partnership is hard to find.

We're glad to be working with them again and couldn't recommend By Computing more highly.“

“Came to get a battery replaced in my laptop. After talking with them, they encouraged me to just buy a new computer. I appreciated this honesty and not trying to just get a buck without a repair being in the best interest of the customer.“

“After being told by Best Buy that my 11 year old iMac needed a new hard drive, and that I should simply recycle it…I called Knockout PC and brought it in. Excellent service, professional, good price and timely. Installed a new hard drive, computer is like brand new! Happy & future customer.“

“Philip was super helpful, really knowledgeable, and stuck with us until the issue was sorted out. He made the whole process easy and was a pleasure to work with!“

“I dealt with Alan after getting to know him through eBay. Gave me good and honest service. Highly recommended“

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“The staff gives the same level of focus and effort on a simple website filter correction; as they do to major hardware updates:) I am now able to focus on the bean counting and number crunching, with no IT distraction. Outstanding Service!“

“Tech was very knowledgeable!Fantastic response, great communications, look forward to working again.“

“My old MacBook Pro unexpectedly shut down and entered a restart loop, leaving me in a panic as all my data, including personal photos and videos, as well as crucial work files, were stored on it. Although I subscribe to Dropbox, I hadn't saved most of my files, and none were backed up. I called Norm, who immediately reassured me by saying I could stop by anytime. This was a relief, given my state of panic. When I arrived, I explained that I didn't want to repair the laptop if it was impractical or too costly. I just needed to retrieve my files. Norm was both friendly and professional. He opened up my laptop to see if there was a way to get it to start. Once we both realized the laptop was beyond repair, I asked him to help me retrieve my data. Despite my desperation, and he was fully aware of it, Norm didn't exploit the situation by overcharging me. Instead, he educated me about computers and hard drives and found a device that would allow me to recover my files. He advised me to buy the device directly and didn't charge me anything for his time! Not only did he not overcharge me, he didn't charge me at all! Norm is extremely professional, friendly, knowledgeable, and generous with his time. He truly cares about his customers, which is evident from his 30 years in business. My visit to his shop was not only educational but also a pleasant experience. I'm thrilled to report that his advice was effective, and I have now recovered all my files. I've also learned my lesson about backing up my data. Norm is the best! I wholeheartedly recommend him for all your computer needs.“

“Kevin willingly took on my almost-no-hope repair, (ramen waterdamage) and spent entirely too much time on it, and charged me a more than fair price.

My current laptop has a screw in the fan causing clicking at a certain angle, and I plan to only take it to him.

The best way to describe Kevin is a shadetree computer specialist.
Not a dealership or jiffy lube that will nickle and dime you and tell you your brakes are bad.

This is the guy for people who just want the oil change, and please ziptie that wire up; no new harness for me.

Thanks, Kevin“