Computer Software & Hardware

May 2022

The guy here is creepy and angry. I submitted a request on Yelp for a quote to transfer the files and software from my existing laptop to my new one. I was told "We charge $90 an hour. It usually take [sic] about 3-4 hours." So I show up at the agreed time and the guy starts working on the file transfer. I probably should have known something was off, because he kept putting his hand on my thigh when he would make a comment. So I tried moving the chair and pointing my legs away from him. When I asked him about transferring some of the software, he said he didn't know about it and that I would have to come back again and it would take 6-8 hours. When I pointed out to him...read full review

Aug 2020

Norm is great !! I was trying to figure out why my ergonomic vintage key board wouldn't work with an adapter to sync with my Dell laptop. Because my lap top wouldn't would not work, he gave me his 15+ year vintage ergonomic Microsoft keyboard which synced up fine. I had to insist that he let me pay him. Super nice guy ! JT Orinda

Jan 2020

Had an issue with a friend's desktop and called Norm. It was a holiday but he was at the house a short while later. In just a few minutes he diagnosed the problem and had the necessary replacement with hIm So helpful and easy to work with. Oh and he is a dog lover!! Timely response, a fair price and just a great experience