It Services And Computer Repair near El Sobrante

“I too had a wonderful experience with Frank! He is very knowledgeable, kind and generous ?? i’m a caregiver and my elderly lady was in a complete panic getting one of those screaming scams from India. Frank walked me through and I will definitely use him again to clean out her ancient laptop. Thank you so much, Frank.!??“

“I would like to recall my earlier post on this business. I was called back from them and we worked it .Everything was GREAT.“

“Fantastic communication and great attention to detail in developing a plan fit for our needs. Ari took the time to walk through our house layout during the initial consulation, and offered helpful options to account for our requirements. Scheduling was quick and easy, once we had settled on a plan, and communication was timely throughout. Pricing was competitive and transparent, and Ari was also glad to help us price out options and alternatives, and we were fully comfortable with proceeding with itemized quote breakdown.

Our installer Josue was very thoughtful once onsite, and once we had a chance to walk through the physical space, worked quickly and efficiently to hook up every room. Every connection was validated, tidily routed through our attic, and cleanup was impeccable. Would highly recommend their services as a locally owned business that cares about doing the job right!“

“Knowledgeable and helpful advice to find what I needed, even though it was not a part they sold there.“

“I manage a block of buildings in uptown Oakland that encompasses numerous entities and uses. We had an old PBX phone system serving nearly 100 people in multiple buildings, with lots of sub departments. Alternative Techs helped us sort out and streamline 16 years of past programming and abandoned extensions.
The people who work at Alternative are truly nice and helpful (and patient!). This is important because there is a lot of interaction needed to track details. They really focused on planning in advance and letting us know what to expect. I liked that!
Lastly, the phones...Our old phones had fallen into disuse (partly because of Covid). But our staff quickly adopted the new system, including how to use cell phone apps, call forwarding, DND, voicemail to e-mail and more. As property manager, I can now do more of the admin than before (efficient). And because we now use the Internet instead of telecom connection, we’re actually saving money. I recommend Alt Tech. I trust them because I can see that they care about what they do. – Greg T.“

“After spending over five hours with online tech support services with no successful resolution of the many issues on my Asus laptop, I discovered Berkeley Laptop Repair. They picked up my laptop. I was very pleased with how they kept troubleshooting the various issues that popped up due to the unsuccessful fixes by former techs on antivirus, speakers, zoom, windows, and screen pad. They contacted me several times to update their progress and explain their next procedures. When they returned the laptop, all the issues had been successfully resolved. I felt like I had a new computer! And for all the time that was needed to untangle the issues, their price was very reasonable. I would definitely use them again, and refer them to my friends.“

“Excellent service. I filled a ticket online and got a response within an hour on a Saturday! They even picked up and dropped off my laptop. Extra kudos to Ron! He also gave me a quick crash course on how to protect my computer in the future. Would definitely recommend this place for all your computer troubles“

“Took computer in to be cleaned ,, owner very nice dropped off computer in the morning picked computer up next morning . He fixed it real good . Very happy“

“Greg restored our Microsoft Surface Pro after the bsod. Prompt & communicative; got it fixed the same day.“

“Dude helped me out in a pinch when I needed some screws for my recent PC build. Nice guy“

“Henry is great. I am an it professional & I go to HIM when I'm stumped. Known him 30 years from back when you had to build your own pcs.Honest and fair. I HIGHLY RECOMMEND HIM“

“Karl was amazing, on time and charismatic! Karl Helped me fix my pc that I thought was beyond repairable and managed to salvage more than I thought possible, while also taking the time to educate me more on the problems.I highly recommend“

“With global semiconductor shortage, it's better to fix printers. New laser pritners are hard to find locally. I am glad that Goby helped us to fix out HP LaserJet printers. Thanks you!“

“My old MacBook Pro unexpectedly shut down and entered a restart loop, leaving me in a panic as all my data, including personal photos and videos, as well as crucial work files, were stored on it. Although I subscribe to Dropbox, I hadn't saved most of my files, and none were backed up. I called Norm, who immediately reassured me by saying I could stop by anytime. This was a relief, given my state of panic. When I arrived, I explained that I didn't want to repair the laptop if it was impractical or too costly. I just needed to retrieve my files. Norm was both friendly and professional. He opened up my laptop to see if there was a way to get it to start. Once we both realized the laptop was beyond repair, I asked him to help me retrieve my data. Despite my desperation, and he was fully aware of it, Norm didn't exploit the situation by overcharging me. Instead, he educated me about computers and hard drives and found a device that would allow me to recover my files. He advised me to buy the device directly and didn't charge me anything for his time! Not only did he not overcharge me, he didn't charge me at all! Norm is extremely professional, friendly, knowledgeable, and generous with his time. He truly cares about his customers, which is evident from his 30 years in business. My visit to his shop was not only educational but also a pleasant experience. I'm thrilled to report that his advice was effective, and I have now recovered all my files. I've also learned my lesson about backing up my data. Norm is the best! I wholeheartedly recommend him for all your computer needs.“