Water Heater Installation Repair near Saanichton

“Mike was courteous , informative, and efficient in providing our appliance service. Very neat and tidy. The best service we have had (and we have had many other companies over the years!)“

“Jeremy was extremely courteous, friendly, knowledgeable and helpful. He encountered a difficult challenge in determining the cause of the blockage in our kitchen drain. He resourcefully resolved the problem. Jeremy is an excellent technician and I would strongly recommend him to anyone. Superb service in every respect.“

“Excellent plumber. Arrived on time, quickly diagnosed the issue, explained everything clearly, and completed the repair professionally. The work area was left clean and the price was fair. I would definitely recommend him and use his services again.“

“Thunderbird Plumbing helped me with a huge job very recently and I couldn’t be happier with their service, professionalism, and quality of work. From start to finish, the team was top notch. Toby quoted the job, explaining everything that needed doing and the process. Since it was a complete sanitary sewer line replacement, there were several people involved. Nolan and Ian dug the hard part ( under the shed!), then Justin took over to do the replacement itself. Justin was AMAZING. Such a hard worker, and his strategy and communication was incredible. Keith was also involved with his little tiny excavator and that was a dream because it meant very little disruption to my back yard. The job was done in 3 days and they stuck to the quote. I highly recommend Thunderbird and all their staff, including Marissa who kept everything running and kept me in the loop at every stage.“

“Excellent service, efficient and great communication! Not only did they do a great job of installing my shower fixtures they were informative and sincere when it came to my questions and concerns. Thank you Brent Jansen Plumbing!“

“Nate replaced our hot water tank and I would recommend him to anyone. He was prompt with his communication, kind and professional. We will be using his services again in the future.“

“Jordan and crew were punctual, efficient with time and respected our home, cleaning up after themselves every day until the job was done. highly reccommend these guys!“

“Early on Thursday January 8th, 2026 the major tenant in our Esquimalt United Church facility, the Rainbow Kitchen, called to tell us the furnace was supposedly on, but it was only 53 F degrees inside rather than the 68 degrees the thermostat was set for. We called Island Energy, and they immediately sent a technician (Parker) to check it out. He arrived mid-day and checked each of the relevant controls in turn. Nothing definite showed up. He then checked the heat exchanger, using a miniature camera on a 4’ cord which plugged into his cell phone, he found the exchanger tubes were faulty and needed immediate replacement—if any could be found – not likely due to the age of the furnace. Later that day they called us to say the replacement heat exchangers are no longer available, and a new furnace would be required. It could be delivered from Vancouver on the next full business day (Monday) and installed Tuesday.
Parker and a fellow technician arrived Tuesday morning, removed the older furnace, noticed the existing sheet metal work created a reduction in the size of the cold air return, and rebuilt the ducting to maintain the larger volume, thus increasing the system’s efficiency. All was up and running by mid-afternoon.
We are very pleased with the promptness, professionalism,
courtesy, and fair pricing by Island Energy, and we tip our hat to Parker.“

“We had to have our kitchen/laundry pipe snaked. Steve showed up on time, was polite and friendly, and most importantly, he got the job done. Would definitely use Williams again for any plumbing issues.“

“Three years ago Garden City did all the plumbing for my new home and since then have don’t a couple of small jobs. I’d highly recommend them.“