Community Heating and Cooling LLC
“Update: 11/2023, sadly they closed. There wasn’t any notice for it and up until the month of their business closing, they were still charging for the monthly maintenance place.
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I’m 75 miles away from my older parents. Their furnace quits on a Sunday. Someone’s out to check it on Monday. Parts in and swapped out on Wednesday. Something goes wrong. More parts order and swapped out on Friday. More stuff goes wrong. The end is getting a new furnace, installed on the Sunday a week after all this started.
Now for the amazing human side of this story. Kai, Cory, Cameron and Michelle kept updating me on the status of the work being done for my parents. I’m communicating via FaceTime and phone calls. Not once did I feel like they didn’t care, being given the run around, or taken advantage of. Believe me, being far away from elderly parents who need help can make anyone feel helpless. They treated me and my parents with such professionalism and kindness. Did I mention this was the time between the first snow in February and runs into Snowmageddon? They brought space heaters to them, because I mentioned how worried I was about my parents being cold and not complaining. Thank you to Community Heating and Cooling. Your company name is a perfect fit for you. I can’t wait to recommend you to friends and family.”
