Best Heating & Air Conditioning / HVAC In Tumwater

“First of all, communication with their office was fast, clear, and efficient. They texted me to let me know that the technician Sean was done early on a job and would be coming over in a few minutes. When he arrived, he was polite, concerned about our floors (ready to use shoe covers and mindful about tracking dirt/debris in). He explained the potential problems very well, and kept me informed as he worked through potential solutions. He even taught me (because I asked out of curiosity) about how some of the parts worked to keep my AC running. Sean quickly and efficiently fixed the unit and worked to even improve it (leveling and stabilization) beyond how he found it. I would recommend Sean and Capital to any/all of my friends and neighbors. Obviously a good company with good people and excellent customer service!“

“Update: 11/2023, sadly they closed. There wasn’t any notice for it and up until the month of their business closing, they were still charging for the monthly maintenance place.

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I’m 75 miles away from my older parents. Their furnace quits on a Sunday. Someone’s out to check it on Monday. Parts in and swapped out on Wednesday. Something goes wrong. More parts order and swapped out on Friday. More stuff goes wrong. The end is getting a new furnace, installed on the Sunday a week after all this started.

Now for the amazing human side of this story. Kai, Cory, Cameron and Michelle kept updating me on the status of the work being done for my parents. I’m communicating via FaceTime and phone calls. Not once did I feel like they didn’t care, being given the run around, or taken advantage of. Believe me, being far away from elderly parents who need help can make anyone feel helpless. They treated me and my parents with such professionalism and kindness. Did I mention this was the time between the first snow in February and runs into Snowmageddon? They brought space heaters to them, because I mentioned how worried I was about my parents being cold and not complaining. Thank you to Community Heating and Cooling. Your company name is a perfect fit for you. I can’t wait to recommend you to friends and family.“

“Vaughn and Ryan are true professionals. If you want top tier work look no further. We are lucky to have found them, thanks!Services: HVAC system maintenance“