Closed today
1980 Northgate Commerce Pkwy STE 6D, SuffolkOpen 24 today
3500 Robs Dr, Suffolk“Requested a service call on Tuesday - Tech arrived within 2 hours. Diagnosed the issue and explained the options. Ended up the unit had failed.
Sales rep arrived Wednesday morning and was very knowledgeable and able to answer all of my questions. Ordered a new system same day.
Installers arrived Thursday morning, got the new system up and running without hesitation.
Excellent communication from this company before arrival and during the process. Very professional and personable. Other than a new unit, I couldn’t even tell they had been here. Local company, great results!“
Closed today
Suffolk“HVAC .. Great service from the start! This company is amazing at customer service and focusing on fast and efficient results! From the time I called AHS with my AC not working I was contacted
by M&J Services and appointment set! The technician that found the issue and need for replacement of my AC/Condensing unit and Air Handler was awesome I was so appreciative at how quickly it seemed he must have advised what was needed to do the job! Next thing you know the parts would be ordered and call came to tell me what steps would be taken with my cost! Rather quickly too! Appointment set and then came Jordan and Eric who were professional and knew what they were doing they had the system in and cleaned up and done with my manuals and warranty info handed to me! I was really impressed and appreciated them as they reminded me of how caring and efficient things used to be! I have been through several repairs with this system and other repair problems with my home and I have to say I thought all the true old fashioned customer service was gone but Jordan and Eric reminded me of those older days when repair persons would take the time to explain and do the job fast efficient with a appreciation for their customer! They knew what they were doing and worked with each other effectively and fast it seemed! Jordan offered to change my light bulb when she came in as it was a bit darker in the kitchen and where she had to start working as the Air handler was in a closet! She didn’t forget as they were leaving and Eric was the right height so they took care of that too!! I miss those kind gestures! This is a great company from beginning to end! Dependable reliable and professional with great customer service and knowledgeable technicians! Thank you“
Closed today
309 Granby St, Suffolk“These guys save my butt! Water heater went out and I was getting some crazy high quotes. They showed up, professional and reasonably priced. Got my water heater installed within 24 hours and saved the day. Thank you for your work and I will be using yall again.“
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“Josh was extremely knowledgeable and very impressed with the diagnosis and repair. Will be putting in a new system in early 26. Everyone at tap have a safe New Years Eve and a prosperous new year.“