About Tidewater Pro Air
Tidewater Pro Air provides honest and thorough services to its customers. Their comfort specialists take the time to listen to concerns and answer questions, making suggestions for what to do next. They conduct a thorough examination of the system, ensuring nothing is left unturned. Their technicians, including Josh, are diligent, hardworking, and knowledgeable, willing to go the extra mile to ensure customer satisfaction. Tidewater Pro Air has a reputation for honesty and integrity, refusing to take advantage of customers like some other companies. They prioritize customer safety and air quality, which is of utmost importance. Customers have praised the team for their respectful and polite interactions, as well as their ability to provide several options to suit individual needs and budgets. With their commitment to quality work and customer satisfaction, Tidewater Pro Air is highly recommended for any HVAC needs.
I found Tidewater Pro after my initial purchase of my TRANE HVAC. Their techs have extensive knowledge when dealing with TRANE HVACs and have taught me so much about my system. I recently had a 2nd warranty item and Jason was here to diagnosis the problem, work with me on the necessary repair and have me up and going in as little as 3 hours for a full coil replacement. While waiting for the part over the scorching hot July 4th weekend Jason text me to see if my system was still working and was ready to come and add freon to keep us cool until the part arrived. That was above and beyond and is another reason I enjoy doing business with this company. I have recommended...read full review
Tidewater Pro is the best! From start to finish, they are consistently responsive, knowledgeable, and dependable. I highly recommend them to anyone looking for quality service you can count on.
I had a very positive experience. They provided a second estimate on a significant AC repair. They were 40% less than the larger company. The tech was very knowledgeable and was someone I trusted. I highly recommend them. They also got the part and installed it within a couple of days. I was not expecting that quick of turn around as the part was a warranty item for a unit they did not install.