Eyewear & Opticians in Mckinney

“Nicest people and best delivery of information. Navy does not cover my contacts, so I visit this McKinney location when I can. Worth the very reasonable pricing since it is an out of pocket expense. Appointment was at 3:15pm and was in the chair by 3:16pm last visit with a busy waiting area.“

“I came back to return/exchange a deformed eye glass frame. Valen made the appointment effortlessly. She was kind, professional and compassionate. Very great fun that she make this process seamless because I was stressing over it for more than 2 days.
Thanks Valen!!!!“

“Mckinney Eyeworks is the best! Great experience and customer service is second to none!“

“I truly appreciate Dr. Albortz and the level of care she provides. She is extremely knowledgeable, thorough, and always takes the time to clearly explain my eye care needs and answer questions. Her professionalism and attention to detail are the reason I continue to return to the practice.

Unfortunately, my experience outside of the exam room has been less positive, the customer service experience felt very transactional rather than welcoming. The sales associates did not appear particularly engaged or helpful during the frame selection process, and there was little effort made to provide style guidance or create a warm customer experience. A more modern, diverse frame selection along with a more energetic and customer-focused approach from staff would greatly improve the overall experience.

While I trust Dr. Albortz with my eye care, I will likely purchase my frames elsewhere moving forward.“

“I always have an issue excellent experience here. The staff are very friendly and very, very helpful. You can’t go wrong using their services.“

“Fantastic experience! I've been wearing glasses since I was in the 3rd grade and have been getting my eyes examined for decades. Hands down, the most comprehensive eye exam I've ever had. They did tests I've never done before and now I feel more fully prepared for any changes in my vision. Plus today I tried contacts for the first time and they have a special area set aside to demonstrate and help you learn how to use them. All my questions were answered by the staff and optometrist. I wish I had been coming here sooner!“

“Friendly staff, Dr Aherns is friendly, concerned and efficent. Have used this office for 20 years.“

“Very professional and takes time to explain everything to you until you completely understand.“

“My experience @ vision works was a very enjoyable experience. We were welcomed in and allowed to browse through the frames at our own pace. All questions were answered with a smile 😃 Will be returning.“

“This place is amazing the employees are super nice and they will finish you order within like a few minutes and the employee named Hamza is really nice! This glasses shop is so recommend!!“

“I want to say Dr. Kelly and the staff at myeyedr are amazing. Dr. Kelly takes his time answering questions when you have them. He never rushes when I come for my exams. He seems to care about my needs. He always seems to have a positive attitude towards his team. They definitely seem like a family up there. The past couple years I noticed that they work to help each other when needed. The tech she asks a lot about past medical information for the doctor. She puts a lot information in for Dr. Kelly so he can come right in and do his examination. The officer manager is the most knowledgeable and sweetest person I’ve ever met with and she always helps with eyeglasses and she always ask her team for like second opinion to help with eyeglasses when someone likes more than 1 eyeglasses design. And I saw when everyone is busy it seems like everyone helps checking people in when one staff member is helping another person. Definitely go here for good customer service and getting a good pair of eyeglasses.“