About McKinney Family Eyecare
McKinney Family Eyecare offers a welcoming and friendly environment for patients. The staff is described as polite, nice, and helpful, going the extra mile to ensure comfort and address any needs. Doctors are attentive, listen to concerns, and provide clear explanations in understandable terms. Patients appreciate the personalized care and thoroughness of their appointments. The practice is well-organized, offering diagnostic, therapeutic, or preventive outpatient services. Customers have praised the exceptional service, the latest diagnostic equipment, and Dr. Patel's ability to explain things clearly. The clinic is dedicated to optimizing patients' ocular health.
I truly appreciate Dr. Albortz and the level of care she provides. She is extremely knowledgeable, thorough, and always takes the time to clearly explain my eye care needs and answer questions. Her professionalism and attention to detail are the reason I continue to return to the practice.
Unfortunately, my experience outside of the exam room has been less positive, the customer service experience felt very transactional rather than welcoming. The sales associates did not appear particularly engaged or helpful during the frame selection process, and there was little effort made to provide style guidance or create a warm customer experience. A more modern, diverse...read full review
First appointment today with Dr. Patel. Beautiful Office and tremendous staff and Doctor and their technology to top notch.. Highly recommend!
I enjoy going to MCKINNEY FAMILY EYECARE. The staff is friendly and Dr Patel is nice and informative. She takes the time to ask if I have any issues and she explains my situation so I can understand.