Car Repair near Carrollton

“I have bought a lot of cars but this dealership was the best cary buying experience ever. From the moment I arrived I was treated like an all start. My salesman Raul listened very carefully to everything I said, and they even had the director of new car sales Ruben come out he was kind enough to stop what he was doing and spent time with me to educate me on all the different trim levels available on the Bronco, and what the differences were. They then allowed me to test drive several different cars to see how they all were. When it came time to talk numbers, again they knocked it out of the park. Friendly and not contentious, amazingly transparent in all the pricing, NO additional or hidden fees, and they were extremely generous with the discounting. This was customer service par excellence, with no pressure tactics. Financing was a breeze, as it was late in the day and I had to be somewhere, most other dealerships would pressure you to stay and complete they deal. They said no problem, go where you need to be, and come back on Monday (this was a Saturday and they were closed on Sunday). When I came back Monday, I only waited 10 minutes for the Finance Manager, and the closing process was quick and we breezed right through it. They offered some additional goodies, but these were legitimate things like a warranty and no additional junk. Finally, when I got the car home, the next way there was a slight issue with the tenting on a window. They were so kind and service oriented, next day fixed it asap of course no charge. I HIGHLY recommend this dealership, and I will never go to another dealership again. The entire end to end process from the moment you walk in to the completion, they exuded 5 star professionalism, 5 start customer service, and 5 start knowledge on the vehicles they sell as well as the car industry. THIS IS THE BEST DEALERSHIP IN THE WORLD. Thank you 5 Star Ford Carrollton, thank you Raul (salesman), thank you Ruben (new car director), thank you Scott (used car director), and thank you Benny (finance manager). I loved my experience, and I love my new Ford Bronco.“

“Called DFW Mobile Repair for a pre purchase inspection on a Honda CR-V I was looking at. Mateo was friendly, professional and very knowledgeable. The PPI was comprehensive and took a little over 1 hour including the test drive. They checked the exterior, interior and functions, lights, brakes/pads/rotors, under the hood, and plugged a calibration tool to check the emissions and other computer functions. Mateo patiently answered all my questions during the inspection and even gave me a few tips on what to look out for when buying a used vehicle. He pointed out a few things I used as leverage during the negotiation of the sale and I ultimately drove away with a great vehicle! Very satisfied with the service and I’ll definitely call DFW Mobile Repaid for future PPIs or repair needs.“

“Super friendly and quick service! I called them to ask about a car inspection and they asked for my car year, make, and model, and I was in and out in about 20 minutes or less from the phone call. Thanks to Mr. Muath for all the help! I’d go again since it’s easy to get to, fast service, and really good value.“

“The service department is the very reason to own a Mini (aside from the obvious just fun to drive car). For the past 3 years this team has taken care of my Snooki (my JCW) and kept her running fast and smoothly from basic maintenance to even when she did have a small but legit problem. I literally drive 5 hours just to get my Mini serviced with this group rather than closer options. If Oscar isn't your service contact, he should be. Always makes me feel like a VIP and would definitely buy another Mini and keep brining it back to him.“

“Service was great. I bought my car from this deanship; and a maintenance warranty so my visit was flawless. Plus I got to say hello to my salesperson, so it all went great.“

“Jonathan Daniel is the best advisor I’ve dealt with at park place, keeps me up to date with all my services.“

“Nelson did great work.

Car looked like new and he went above and beyond

Reasonable prices and great service“

“Hunter in service was on point. Straightforward, no runaround, and got the job done. Communicated clearly and made sure everything was handled without hassle. Appreciated the professional approach.“

“Service rep was amazing and attentive. Kept me updated the entire time and got me out of there quick!“

“SLT stepped up and fixed a customer issue above and beyond expected. They stayed with me until I was satisfied. Thank you. Steve & Jillian.“