Five Star Ford of Dallas Service & Parts

Dec 2023

Great experience with my service advisor (Preston). Dealership is very customer oriented and customer focused. Their shuttle service is excellent and repair quality is just as one would expect it to be....spot on.

Dec 2023

Speedy service and great people!I had to drop off my car for a couple of recalls and was given this location as an option. I chose to drop off early in the morning when they opened and my car was ready the same day.Employees were really friendly, especially Jennifer!Services: Electrical repair

Oct 2023

Anthony Saenz should teach classes in customer service. Before finding this gem of a man, I contacted 4 other Ford Dealerships trying to get a phaser issue in my 3.5 eco F150 fixed. Other dealerships repeatedly told me it would take weeks to have my truck looked at, and even more to get it repaired. When I called Five Star Ford of Dallas, I was lucky to be transferred to Anthony Saenz. He clearly understood my concerns and treated me like I was his only customer. Throughout my service experience, Anthony kept in close contact with me, updating me at least once per day. All in all, it was repaired in a few days and I'm through the roof sold on my experience with Five Star...read full review