Heating & Air Conditioning / HVAC near West Islip

“I've read some of the reviews below, and they don't match up to any of my experiences. I've been dealing with Metro now for over two years. Each year I purchase a contract ensuring my unit has the proper maintenance schedules. Metro has been superb! I've experienced a few issues, and the quick response from Metro has been excellent. Technicians are qualified, and I've never once experienced a bad visit. I am always honest with my reviews, and the quality and responsiveness always allow me to renew my contract. Metro is fantastic, and I always say. Experience establishments first and make your own conclusions. At times ratings don't always paint the correct picture.“

“Dashing Dan rep came in and immediately figured out the issue. That wasn't the best part, I called on a Sunday and was noted to wait to Monday which was a holiday but they still charges normal hr rates and a saved a few bucks. Professional, efficient and honest will keep business running for a lifetime and you guys just gained my business for life !!!“

“Joe and his assistant were both courteous, professional, knowledgeable, and friendly. I wouldn’t hesitate to recommend his company.“

“We had an appointment for Residential Spring Maintenance today, and Tyler did an outstanding job. He arrived on time, was courteous, and even brought his own shoe covers—which I truly appreciated, especially with carpet in the house. The inspection was thorough, and he took the time to explain everything clearly and offer helpful advice. Tyler was both professional and polite. Five Star Mechanical continues to impress us and we’re happy with their excellent service.“

“Accurate installed my original central air in my home over 22 years ago! I did due diligence when it came to getting estimates and investigating other companies . They were the best quote but more importantly, I trusted Jimmy and those that worked for him.
The workers are polite, knowledgeable, clean and respectful of my home. They replaced one of my zones yesterday and the space involved made it extremely difficult. They will be replacing the other zone for me in the near future and I am confident in their professionalism, pricing and the care they take! Jimmy has done a great job building a solid trustworthy company. Highly recommend Accurate Mechanical!“

“Customer service was superb. They were on point with time of service too. Will was very professional and through explaining options“

“The best! They came by the same day our AC went out and gave us a quote, and were able to install the new units the following day. Couldn’t have asked for better service“

“I had to replace my 35+ old AC Unit and Antonio was the right man for the job! It's been a week now, and he still followed up to make sure everything was working properly!! And, yes!! All great!!! Not only was his price great, but he was also professional, true to his word, and left everything spotless!! I would highly recommend him*****“

“Joanna was great, explained everything well and offered up a lot of different options.“

“Mike was courteous, thorough, and did an outstanding job. I would certainly use this company again and would have no hesitation in recommending them highly.“

“I had a ductless system replaced last year and Joe and his team were a pleasure to work with. The new system works great !“

“Outstanding company to do business with. Great value in the equipment purchased and all promises were kept. I would highly recommend them.“

“Excellent service! My technician Anthony was great. He arrived within the 8am-1pm window as promised. I explained the issue with my AC. He took one trip to his truck and fixed the problem in a few short minutes. Quick and easy! Highly recommend.“

“I received 2 estimates. The original one was $1,260.57. I saved a screen shot of this estimate. The following day I received another estimate for over $1,800 with no explanation why the price changed overnight (even though I sent an email requesting an explanation regarding why the price went up over $600.00).

It initially took 2 days and 4 phone calls just to get a service man here for a diagnostic of the issues with my ac. I was charged $150 for that, and I was told I would have an estimate by Friday later in that day, or possibly Monday. Again, after many phone calls with many mixed messages contradicting each other, I did not hear back from this company with an estimate for 6 days, then finally the 2 different estimates consecutively with the price jumping from $1200+ to $1800+ overnight, with no explanation why, even though I requested one.

I have a 10 year warranty on my air handler and I asked one of the women I spoke to, why this wasn't covered under the warranty? This ac was only installed in 2017, but I've had to call for service for the past 3 seasons each summer. This brand new ac only worked for 4 years without any issues until 2021. This unit required service every summer following 2021 (2022 through current 2024). The woman I spoke with said she was going to discuss my 10 year warranty with a manager, yet she never got back to me regarding this??.... I only received 2 different estimates through emails, with a note attached explaining that the estimate price can go up at anytime during service and I'm obligated to pay no matter how much this price may escalate. Who in their right mind would ever sign such an agreement???.....especially after all the mixed contradicting messages I'd been receiving from All Weather over the course of 6 days during a heat wave, while I had no working air conditioning. Needless to say I would NEVER do business with this company. My experience with All Weather was AWFUL. Your prices are OUTRAGEOUS. I was told that my internal drip pan was leaking and it would take all day to fix with several technicians, and would cost me over $1,800.00 and possibly even more?

I had a private HVAC technician come for a second opinion. He explained to me that my drip pan was NOT leaking. There was NO diagnostic fee. He came the same day I called him. He had the air conditioning unit fixed and up and running within an hour. I was charged $450.00. He was appalled by their billing methods.

What is the sense of having a 10 year warranty if nothing is covered? The estimate for the service they claimed was necessary would have cost me nearly one quarter of what I paid for the entire system to be installed. Why would an internal drip pan start leaking after only 4 years of use, for only 3 months of use each year?

A new plastic pipe that was clogged was installed on this unit. The pipes were cleaned out. A new sensor switch was installed. The unit needed to be pitched a bit for better drainage. I feel that this company had taken advantage of my situation. I'm a senior widow on a fixed income and could never have afforded this service. I had a TERRIBLE experience with this company.

I was also told that they were going to call me and try to rectify this problem after I complained. I never received a call from them.

Updated review
On 9-13-24, I was grateful to receive a $160.00 visa gift card from all weather, which basically covered the cost of the original diagnostic fee charged to me. After several apologies via phone calls and emails, explaining why all the unfortunate circumstances occurred, I was mailed a gift card for the inconveniences I had experienced. This company seems to stand behind their customers, even when dissatisfied. For this reason I am changing my 1 star rating to a 4 star rating. Thank you All Weather for the Gift Card/refund.“

“when it comes to HVAC they got it all figured out. 5 star review for a true 5 star company! thank you, we appreciate you a lot.“

“Can’t say enough good things about the guys at Advance. My Ductless system went dead on a Friday afternoon after 12 years during the recent heatwave. They came and had me up and running with my new unit that Monday.Calls to other companies told me at least a week or more. Very Professional Thanks again“

“Had a complete HVAC unit installed, including air handler and condenser and it couldn’t have been any smoother. Richard’s heating and cooling crew was in and out in one day, And had my house feeling cool again. Would definitely recommend them to anybody looking for high-quality work!“

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value 7/2013 They installed a Reem 3.5 Ton Variable Speed system with Electric Heat Back Up and a Hepa Filtration Unit. They customized the system return so it doubled as an Air Return and also allowed Entry into the attic to service the Evaporator System. The crew was very professional, clean and knowledgeable. The A/C Trunks and Vents were strategically placed allowing both walk around accessible in the attics and proper cooling throughout my House. The owner Andy Haugen had made this transition very comfortable for us, from contract to completion. Over the past 7 years I've needed only two service calls from them and they were quick to respond and correct the issues. I would and have highly recommended them for both Installations and Service to friends and neighbors. Trust and Comfortably is how I describe Haugen Bros.“

“I had contacted All Air Conditioning & Heating For You 24/7 yesterday afternoon by completing info online regarding my project. A little while later, I received a phone call from **** saying a tech could be to my residence within 2 hours. There is no charge for an estimate.Before the two hours elapsed, one of the techs, ******, was at my house. He examined my central a/c unit thoroughly and advised me of the work needed to be performed (for general maintenance) so I would not have any issues this season, I was asked if I was interested in having the job done at this time. I decided I would after being provided with the cost. The tech explained everything and took pictures so I could differentiate between the before and after work (to be certain it was handled). He was very knowledgeable and patient, He took his time doing the necessary task and cleaned up after himself. “

“Analytic Energy certainly deserves a 5 Star rating. Everything from their estimate to the completion of their work was exceptional. Adam and his team were a pleasure to work with, professional and CLEAN! If you are considering A/C I recommend speaking to Adam.“

“We had a home renovation taking place where we needed new ductwork added as well as consideration taking into what to do with the existing system. Mike and Energy Mechanical took a very pragmatic approach in providing a few "here's what I would consider if this was my house" options. On time, in coordination with our GC and never an issue getting a hold of them.We are very happy with the final results...so much so that our neighbor ended up using Energy Mechanical for HVAC install needed as part of an addition they did shortly after they saw our project completed.“

“Excellent service. I had a problem late at night and they were here in 30 minutes. They fixed my heat and I was back up and running in an hour. I can't recommend them enough.“

“I have been using them for about 6 years now on 2 homes and I have zero complaints it couldn't be any easier I called them and they deliver it within 24 to 48 hours they always work around my schedule and have many options for payment besides the fact that the service is amazing and they have extremely competitive rates“

“Joe did an exceptional job for us. 5 different companies came and gave us the run around and took our money.

Joe came and spent 3 hours looking at the air handler, thermostat, running to his truck and fixed the unit and we finally have our air conditioning back!“

“Nothing but good things to say about Joe and his team. He was recommended to us by a close friend and we could not be happier to have used him. His pricing was FAR more reasonable than his more commercial competitors, and you can tell he truly cares. He was honest with us and very communicative. When it came time to do the work he and his team were on time, efficient, and VERY hard workers. Our project ended up being a bit harder than anticipated and their efforts never waivered. They went above and beyond for us, did incredible work and cleaned up after themselves. We hope to use Joe & his team for years to come. He is a good guy who works hard and truly cares about each of his clients, that is clear. Cannot say enough good things about this company.“

“They repaired my oil burner 12/23/2020 great honest service. Mechanic was polite, knowledgeable, honest. Thank you so very much. It’s so nice doing business with a company with integrity“