Heating & Air Conditioning / HVAC near Shortsville

“The customer service from initial phone contact to final inspection was superb. Everyone was professional, respectful and personable. Thanks so much!“

“Nice family business. They installed my boiler - heating system 26 yrs ago. Pleasant, down to earth people, explain things to customer. Not a big box company that treats you as such. Highly recommend them!!“

“Kaleb went above and beyond to make sure my AC unit was not just serviced, but that it received an additional cleaning for preventative maintenance. I was very impressed. He also took the time to walk the property with me, encouraging me to contact Lagan’s about installing a second AC unit upstairs. I was hesitant to do so earlier because I didn’t realize there was an easy solution to my lack of wall space.
I have used Lagana numerous times and am always so happy & impressed.
They’re the best.“

“The Potter team are simply fantastic. Lloyd spent the time listening to my family's needs for HVAC, was thoughtful about our home and how to make a system work, and keep communication throughout the process. Shawm and Cazim arrived as scheduled, and with every step, respected our home and did absolutely fabulous work. Their ductwork was flawless, they were careful with the new system, and took the time to make sure every aspect of their work was perfect. They were complete professionals and our family is grateful to the entire Potter team.“

“I had a great experience! They installed my new microwave and did an awesome job! Thank you!“

“Staff is awesome. Friendly and very helpful . This is the place to go for all your hvac needs“

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“Had a leaking pipe that no one would look at or deal with because of its location. It needed serious excavation very difficult maneuvering to address the job. Several plumbers told us they wouldn't do the job. We received a tip to call Macedon Plumbing and Heating. They helped us get all the permits once that was in place banged out the job in less than 24 hours. They came in with an estimate that was right on the money when they finished. I'm very grateful were there service. They definitely know what they are doing.“

“We had Nick and his crew come from Isaac's facility in Big Flats NY come to install insulation in our attic and in our basement in Ontario county (Farmington NY). Isaac's had them travel out of their normal territory so we wouldn't have to wait as long to get this work done.This was a large job so it took them two days to complete as they couldn't fit all of the insulation they needed in their big box truck.

They did a great job, were courteous to us and our home, and did a very neat installation. They cleaned up after themselves on both days and kept us informed as to how they were tackling this job and the progress they were making. We are very pleased with the results.“

“First time customer... OUTSTANDING EXPERIENCE. Called in early morning on a furnace issue....tech was there in an hour and had me up and running shortly thereafter. Well earned rating“