Eyewear & Opticians in New York

“Ellen and Creig were incredibly kind and helpful in guiding me through my selection of new frames and replacement lenses. All questions answered. Adjustments to my old frames, superb. At no point did I feel they were trying to upsell me on anything. All the frames I tried on were top-quality, and again there was no upsell during either the frame-picking or the lens-picking phase; just an informative review of the different options and whether they seemed to fit my needs. There was an adjustment that needed to be made to the replacement lenses at first, and they did this for free in a timely way. The store has a special Zeiss machine that measures angles for glasses faster and more accurately than most machines. The store also has, in addition to high-quality traditional frames from brands like Lindberg or Masunaga, AI glasses that support prescription lenses. In each visit, the staff offered me complimentary cleaning supplies. On some visits, they also offered champagne, coffee, and even cake! By far the best hospitality and quality of any optical store I’ve ever visited. I’ll be a customer for as long as I live in NYC.“

“Everyone at this store is lovely & helpful. Just a great experience overall, from the eye exam to picking out the frames. 10/10“

“I absolutely love French Optical! Best service ever for fabulous Eyewear! Repaired previous glasses beautiful work!! And my new glasses are stunning! Really worked with me to get the best. Thank you so much! All the staff is STELLAR!!! LOVE!“

“Great experience! Ian was very helpful and patient! So excited about my new frames!!!“

“Amazing staff and providers! I sustained a traumatic injury to the eye and needed an urgent follow up after my ER discharge to complete some recommended testing. They saw me the same day I called and were so incredibly thorough with the exam , testing and recommendations. Everyone was so nice and helpful , during what was a stressful 24 hours. Such a great experience that I decided to move my general glasses/contact lens care over to them.“

“The Warby Parker store in the Meatpacking District of NYC is a great place for prescription glasses and sunglasses. A wide variety of choices, friendly staff and reasonable pricing!“

“Genesis was so incredibly kind, quick, and helpful with adjusting my frames! 100% customer service all the way around.“

“I broke my frames and bought a new one from eBay, came in to get the new frames fitted and get my lenses put in, Migdalia was AMAZING! So kind, helpful and had it done in minutes!! Amazing location thank you so much!!!“

“Very polite and friendly staff. The doctor and lady at the front (Sorry I'm horrible with names) took their time in explaining in details to all my questions and concerns.“

“Greta experience! Very helpful and gave me all the information I need. Greg and Dr. Declemente were very helpful!“

“Had a fantastic experience at the Warby Parker branch at the Rockefeller Centre. The staff where professional and couldn’t have been more helpful“

“Amazing service at this Warby Parker!!!! I came in with a last minute request and Kevin went above and beyond to make it happen. Best Warby Parker ever!!!! Definitely go here for all your glasses and contact needs!!!“

“Great service, professional staff, and a really smooth experience overall. They helped me find the perfect pair of glasses, explained everything clearly, and made sure the fit was comfortable. The quality of the frames and lenses is excellent, and the turnaround time was quick too. Definitely recommend Optical Spects if you’re looking for stylish eyewear and great customer service!“

“Arsen was amazing. I came in with no appointment and he helped me right away. They also have an amazing section of glasses.“

“Great place, wonderful and helpful staff. They were patient and very experienced when it came to taking care of me.“

“went in for adjustments on my own glasses. kiki has been wonderful in addressing my concerns and helping me get my glasses fit perfectly again. very grateful for exceptional service and awesome atmosphere of the place. selection of glasses is stunning too! highly recommend!“

“I went on July 3rd early afternoon to adjust my glasses which were made at Cohen's. It was a pair of rimless glasses and required a bit more attention. The person helping me was professional and thorough. Despite my frame being completely bent out of shape from sitting on them, he took the time to ensure everything was fixed. It fitted like a new pair of glasses afterwards. I was very impressed and recommend Cohen's for any glasses needs.“

“Very professional - knowledgeable, thoughtful, thorough, with succinct and precise explanations of the state on one’s eyes and vision, and what might be down the road a bit, as far as things to watch, and possible needed treatments in the future. Very calm and polite ‘bedside manner.’

The support staff also is very professional - knowledgeable, efficient, and courteous. I’ve been a patient for over 20 years.“

“Amazing service! My order was ready for pick up in 3 days. I later came in for a repair and the technician fixed them within minutes. Highly recommended!“

“Purchasing eyewear from Anne & Valentin was a delightful experience! Russell, my salesperson, was exceptionally pleasant, accommodating and professional throughout. He was also immediately responsive to any questions I had after my purchase. I highly recommend A & V for outstanding quality and service…and ask for Russell!.“

“I came for a vision exam and replacement contacts. Both the optometrist and the optician were pleasant, helpful and knowledgeable. There is also a very good choice of eyeglasses. I will come back here for new glasses.“

“Dr Smith is great, super professional and makes you feel really comfortable. It was definitely the best eye exam I’ve ever had. The rest of the staff is also super nice and kind. They helped with both my glasses and contacts prescription. Definitely recommend!“

“I would like to highlight the excellent service I received at the Persol store. The sales associate was extremely kind and helpful throughout my visit. Her approach was clear and timely, allowing me to explore the store comfortably and try on several options without any pressure. Additionally, her recommendations were accurate and very helpful when I asked for them. Overall, a very positive experience.“

“Warby Parker customer service and speed with which orders are processed and delivered are amazing. I never feel pressured to buy something I don't want or spend more for a pair of glasses. My whole familiy uses them.“

“I’ve been to optometrists all over the world, Dr. Soto is the best, undoubtedly! A no-nonsense, thorough doctor.

The comprehensive eye exam landed me with the most accurate prescription I’ve had in 20 years. Look no further for an excellent eye doctor.“