Water Heater Installation/Repair near Jamesville

“My wife and I awoke early this morning to a plumbing emergency. I called Cross Brothers at 7am, and they had a man here at 8:15. He resolved the problem for us. The bill was entirely reasonable. Great service and fairly priced. Highly recommended!“

“Had septic backup due to leech field issues. Unfortunately need to pump 1 to 2 times a year until leech field is fixed. Anyway, technician Anthony was fantastic and was here pumping within a couple hours of me calling. Very knowledgeable. I now have a rough idea of what steps to take to start addressing leech field and for now septic is pumped.“

“Scheduled an appt on Sunday night for Monday morning describing the issue with an exhaust fan on our furnace. We received a call within minutes saying that they would be right over, this was not something that should wait til the next day. The furnace needed to be replaced. AJ came 1st thing the next day to discuss replacing the furnace. By Tuesday afternoon we had a new furnace. An unknown issue came up during installation. The techs were prepared and handled it with no problem! Thank you AJ, Jacob and Jamie and the plumber they had to call in! Also, thank you to the scheduler on the phone Monday morning that let us know they were coming 1st thing!“

“Darian Robinson was professional, friendly, knowledgeable and performed the work on my A/C system with a smile! He gets my highest recommendation.“

“Jamie from Peterson Plumbing came over this morning. Very kind young man who listened to the problem we were having and explained it in very detailed information. This is our second time we've had them, we also called them last year for another issue that they solved immediately. I highly recommend this company with the customer service along with the gentlemen that come for the repair are amazing and I'm very grateful for all of them.“

“We purchased a Lennox furnace & A/C unit from Cooney and it was installed on 08/27-08/28. From Ron in Sales, to Quinton, Matthew, Shaun & Brian in service, the installers were professional, knowledgeable, and a pleasure to work with. We replaced a 30-year old furnace and a 22-year old central A/C unit. Time will tell if we made a good decision with Lennox, but so far the staff at Cooney has been great! I am far from an easy customer to interact with, but all of the staff were up to the challenge and responded to all of my questions, concerns and requests knowledgeably and respectfully. A great team to work with that represented their company well.“

“Our upstairs a/c unit was not cooling and freezing the condenser lines. Dalil Prude, a technician with Prime came out and diagnosed the issue, leak tested, checked the full health of the system and fixed the unit so that now it cools as it did when it was first installed. Dalil spent over 2.5 hours at my home and refused to go before the unit was completely checked and fixed. We have a policy with a home warranty company and yet Dalil and Prime treated us as if we were their only customer. I highly recommend using Prime heating and air and recommend asking for Dalil Prude.“

“I cannot say enough positive things about this company. We arrived home after a 6 month sabbatical & no water. We have used DBR in the past & called on weekend no less! They came asap to assess the issue, explain, & repair what they could before returning to finish after the weekend. They were all respectful, honest & friendly. Thank you DBR Plumbing ? . Highly recommend!“

“No other local company compares for HVAC!! Reliable and affordable.

Don't mistake then for national chains like Comfort Windows or Comfort Systems USA--this is a local family company driving black trucks with Comfort Systems on the side ?“

“I had my 15 year old hot water tank spring a leak. Called and the next day I got a newer version of the reliable old unit installed and old pipes brought up to code with a new expansion tank.

Fantastic price and unbelievable same day install. Very happy. It’s been in for a month and everything is perfect.“