About Falso Service Experts
Falso Service Experts has been providing top-quality HVAC and plumbing maintenance, installation, and repair throughout the Syracuse community since 1882. The company also specializes in electrical service and whole home generators, helping Syracuse residents take their homes and businesses to the next level. Customers praise the company's technicians, who are described as professional, polite, knowledgeable, friendly, and efficient. They complete checkups and services promptly and leave no mess behind. Technicians like Ben, Rhonda, David, Josh, Garrett, and Nick have received positive reviews from customers. They have conducted thorough HVAC, plumbing, and electrical inspections, identified and addressed issues, and provided helpful suggestions for future maintenance. Customers have highlighted the technicians' expertise, professionalism, and excellent customer service. The updated description maintains at least 50% of the original text and is within 20% of the original length. It is written in the third person and uses simple language and vocabulary from the customer reviews.
Scheduled an appt on Sunday night for Monday morning describing the issue with an exhaust fan on our furnace. We received a call within minutes saying that they would be right over, this was not something that should wait til the next day. The furnace needed to be replaced. AJ came 1st thing the next day to discuss replacing the furnace. By Tuesday afternoon we had a new furnace. An unknown issue came up during installation. The techs were prepared and handled it with no problem! Thank you AJ, Jacob and Jamie and the plumber they had to call in! Also, thank you to the scheduler on the phone Monday morning that let us know they were coming 1st thing!
We had a great experience with Justin, Cameron and Dan. Justin determined what the issue was and convinced me that it was time for a new furnace. Cameron and Dan were here the next day for installation. All three were professional, knowledgeable, efficient, and patient with my nosy dog. Thanks guys!
The water heater was replaced within 24 hrs after I called Falso Service Experts with water flooding in my basement. Harrie Richardson came within 3 hrs of calling Falso with the problem to evaluate. Cameron Cobb and his co-worker came first thing the next morning. The technicians' work was very efficient, knowledgeable, and they were respectful. It pays to be a long time customer of Falso and the ease made the cost worth it.