Best Heating & Air Conditioning / HVAC In East Syracuse

“Scheduled an appt on Sunday night for Monday morning describing the issue with an exhaust fan on our furnace. We received a call within minutes saying that they would be right over, this was not something that should wait til the next day. The furnace needed to be replaced. AJ came 1st thing the next day to discuss replacing the furnace. By Tuesday afternoon we had a new furnace. An unknown issue came up during installation. The techs were prepared and handled it with no problem! Thank you AJ, Jacob and Jamie and the plumber they had to call in! Also, thank you to the scheduler on the phone Monday morning that let us know they were coming 1st thing!“

“The team from Prime installed a new humidifier to replace our decades-old Carrier system (we couldn't even find water blankets for that old model). Called them last week and seven days later, they were in the basement, doing the installation, and even servicing a leaky gas line. Friendly, efficient, communicative, and just overall fantastic work. They even showed me a few maintenance tips for the system and my gas fireplace line/pilot. Highly recommend their service, and we'll absolutely use them again. We'd been longtime customers over another firm in town, but now we're Prime all the way.“

“These guys are great! Salt of the earth, without all the flash, bling, and baloney of some of the bigger companies. They are careful, and competent. I had a furnace that ran, but abnormally. I waited a bit for service but i wasn't in a rush situation. If i was without heat, i'm sure the service would have been rushed. The technician that came was excellent, very knowledgeable. The problem was fixed before the intense cold arrived and the price was very reasonable.“

“Christmas Angels. Ron and his partner came on the same day, diagnosed the problem and went right to work. Very knowledgeable great quality of work at a fair price. I would highly recommend.Service: HVAC system repair“

“Home Depots efforts to train employees to be of assistance to the customer will really pay off in the long run. It can be overwhelming just looking down the aisles. Then you have to be able to pick out all of the little parts to make things work and the best model for your situation. For all of the DIYSelfers this makes all of the difference in the World.“