Hercules Septic / Sewer Service
“This is an incredible company. Number 1, they answer the phone. I had an emergency a few days ago and didn’t know who to call. I googled local septic companies and called the companies in the order they appeared. The first and second didn’t answer. Hercules was third on the list. Frank answered and I explained to him how the emergency alarm was going off on my septic and I didn’t know what to do. My husband recently passed away and his funeral service was actually the day that my alarm was going off. I felt so overwhelmed. Frank told me not to worry, he would send someone right over. He was so empathetic and kind. I didn’t catch the worker’s name, but he was very polite and explained the problem which turned out to not be a big deal at all. Frank called me a little while later and told me the problem was fixed. When I asked him how much I owed for the service call, he told me not to worry it. He said I was dealing with enough and he was happy that he could help. I was in awe of his generosity, I really could not thank him enough. I hung up the phone and started crying. This is an amazing company and I will use no one else for future septic needs.”
