Heating & Air Conditioning / HVAC near Wrightsville Beach

“Such great service! Took the time to show us what the issue was and explain the problem. Lee also gave suggestions on how we could better help the life of our unit, as our area is dusty and not made for the type of work we do. Great to work with!“

“Howie stopped by my partners apartment and was super helpful. Explained what was causing the issue and even showed me some maintenance techniques“

“The 2 young men were awesome. Represented the company very well. Polite,knowledgeable and very professional. Cleaned up the area they worked on. Gave recommendationhow often to get dryer done. Keep up the great work. See you next year.“

“We had an issue with the heat on the Split systems not working over the weekend. They were able to get us on the schedule the next day and were able to get it working. Also recommended cleaning the rollers but no pressure sales. Love this company.“

“The whole team at ThermalTran is extremely knowledgeable and communicated well throughout the project. The team has full knowledge of their product line and includes the "recommended" additional installation equipment in their quote as others did not.

The price falls in line with other HVAC companies but with the knowledge that it's being installed correctly. I would not hesitate to use them again once it's time for my second phase to be replaced.“

“Booking online was quick and easy. We were able to get a same day appointment to have our AC unit looked at and repaired. The original appointment block was from 12:00 P.M. to 5:00 P.M. and when I called about the technician's estimated time of arrival Michelle showed great customer service on the phone with the information I requested. Our technician, Tanner, arrived at the updated time of arrival with a friendly and professional demeanor despite working outdoors in the rain. Tanner diagnosed and corrected our issue in less than 30 minutes (capacitor replacement). Blaze, Michelle, and Tanner made it so our family only experienced 86°F indoor temperatures for a short period of time, at a reasonable price, with professional and kind customer service.“

“The technicians are all very knowledgeable, friendly and professional…. They can handle the very technical Trane system!!! Strongly recommend..,,“

“Highly recommended. Island Air was able to fit us in, same day, less than five hours after I initially contacted on a 90 degree day and AC went out over night. Quick to respond even while on another large job. Provided an ETA, sent an update once on the way, and was able to diagnose and repair our issue in less than 30 minutes. Thank you so much, Jeremiah! We will definitely call you again when help is needed.“

“Call the office on a Saturday morning at 7:30am, technician (Will) called me about 30 minutes later. He arrived at 9:00 am. Fix my unit and it is cool in my house again.“

“I called AC Cycle on a Sunday due to my A/C going out on a Saturday evening. Jason answered the call and assisted me with a series of trouble-shooting steps. He asked a number of relavant questions and it was like he knew exactly what the issue was and how to resolve it, literally over the phone. He had me take a couple steps and worked with me over the phone throughout the entire Sunday.

At the end of the day, I was able to resolve my own issue without Jason having to come out to where I live. He simply worked the issue with me over the phone. He answered my calls and text messages throughout the day, without hesitation. On a Sunday!!

I offered to give him money for his time and expert services he provided throughout the day and he would not accept my offers.

I cannot begin to describe how satisfied I am with this experience, working with Jason over the phone. I have read horror stories of being taken advantage of by A/C repair men and Jason was literally, truly the exact opposite. He IS the bar when it comes to customer service and satisfaction.

If I EVER have any issues with my A/C unit again, I will IMMEDIATELY give Jason a call. He is the diamond in the rough-type of A/C repair man that I truly hoped for.

Thanks Jason.“

“Robert, your hvac tech is very knowledgeable, friendly, and personable. We are very pleased with the outcome of this service call. He pinned down the problems in minutes and fixed our system up. 5 stars for your company.“

“This is the absolute best company to call for your heating and air conditioning needs. The staff is courteous, efficient and will get help to you as quickly as possible. I can’t say enough good things about them. Thanks, Ennis.“

“Straight up honest and great work. Got me all fixed up with quickness and transparency!“

“They have been maintaining my HVAC units for a few years and are very professional. Just had an issue, and they were out within two hours. Highly recommend them.“

“Mike has been great. He installed 3 units on our house. And when one unit was malfunctioning, he came to fix it in no time. Great customer service!!! Highly recommend!“

“Paul and team are top shelf folks! Came to my place and had a 20 year old unit up and running in no time. Very professional and honest what more could you ask for! If you want expert service and honesty Fleming should be your first call!“

“Hvacstarplus installed our commercial system at our business 2 years ago and we couldn’t be happier with the install and service.“

“Place was great. Unload appointment was 8:00am, arrived a little early, was put right to the loading dock and they got me unloaded quickly. Easy to get in and out and plenty of room to back up to dock. This is not a 24/7 warehouse, so if you have a first in the morning appointment and will be here in the middle of the night, there's room to park and sit. But only recommend doing that if you're an 8am appointment because the place isn't huge.“

“Top notch service from John the owner! I had to process a warranty claim on my new LG dishwasher. Let's just say LG took forever and did not want to issue a warranty service call. From the moment Cape Fear Appliance got a hold of my claim they contacted me multiple times keeping me informed when John would be on site. John immediately identified the issue, contacted LG to see if there was a fix and resolved my problem within a matter of minutes. Next time I will not be going through the major box stores for appliances but solely through Cape Fear Appliance.“

“Great experience here in Wilmington. Im a traveling medical worker and move around every 4 months, so it can be difficult to search for new providers for all kinds of things. this company hit the nail on the head from my first appointment. These practitioners know their stuff and have a great staff on board. They offer wonderful deals if you purchase packages and if you don't use your entire package they will refund what is left. Very helpful when you are constantly on the move. My shoulder and my neck were in terrible shape, but i now have more mobility and sleep better as well. Great company and lovely staff! I highly recommend to all!“

“Great company with friendly customer service! I would definitely recommend them to my friends and neighbors.“