Reviews for Batts Heating & Air Conditioning
Write a reviewFrom Batts Heating & Air Conditioning
Hours
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 3PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.6/5 BBB: A+ Nextdoor: 22 ❤️Batts Heating & Air Conditioning
5742 Marguerite Dr, Wilmington
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We loved the service and professional workmanship and installation. Our mini split works wonderfullyWe will continue to use Batts Heating and Air for all our heating and cooling needs
On the proposal, I was given a price for the parts, labor, etc. Was told to put down 50% of the total price ($1265) before part would be ordered. I paid 50%. After completion of job, the guy added $44 extra dollars for taxes and $380 for coolant (to the second 50%) even though they knew very little coolant was in my system from the first guy coming out to access my AC. (Paid $170 for that guy). The second guy did call his boss after completing the job, and they said not to add the $380. I feel like a proposal should include the entire price. Not just part of the price. I still feel like taxes should had been included in the proposal too. When you get a proposal,...read full review
Batts saved us on a Saturday with 90 degree temps & a non-working a/c in our rental unit. The tech, Tim, showed up quickly, fixed the issue & was very professional. They also didn’t charge us exorbitant prices for an emergency visit. Highly recommend!Service: HVAC system repair