1235 Country Hill Dr, Salisbury
3.7
★★★★☆
7 reviews
“M&M HVAC and Electrical in Salisbury, NC has exceeded my expectations, earning a 5/5 rating. After being denied warranty coverage by my homebuilder for a defective nine-year-old heat pump coil—because the unit had not been registered as required, I sought assistance from M&M HVAC, who originally installed both my heat pump and all electrical work in 2017. Mark, the owner, responded promptly and personally inspected my unit. He quickly identified the faulty coil in the air handler and offered to replace it, honoring the expired warranty despite having no obligation to do so.<br>Within days, Mark and his team of four arrived as scheduled. The replacement coil was installed, recharged, and thoroughly tested within two hours. Additionally, Mark offered to re-level my outdoor compressor which was unrelated to my initial concern. The professionalism, efficiency, and commitment to customer satisfaction demonstrated by Mark and his team are truly commendable. M&M HVAC and Electrical will be my preferred provider for future maintenance and installations. My sincere appreciation goes to Mark and his entire team.”