The staff with Stout Heating and Air Conditioning have always provided excellent service for my home HVAC system for many decades.
About Stout Heating & Air Conditioning Inc
Stout Heating & Air Conditioning Inc. is a locally owned and operated business providing residential and commercial HVAC services since 1984. The company emphasizes friendly, experienced, and dedicated service. They offer a range of services with preferential treatment for Priority Maintenance Customers. Stout Heating & Air Conditioning keeps a complete equipment history for each customer.
Customers have praised technicians like Jeremy, Chad, Alex, Drew, Brian, Carson, and Scott for their professionalism, thoroughness, and helpfulness. Reviews highlight positive experiences with HVAC system maintenance, repairs, and warranty-related services. A recent customer appreciated how Drew responded quickly to a late-afternoon air conditioning problem, fixing it promptly. Brian and Carson installed a furnace efficiently, being neat and showing customers how to use the new thermostat. Customers also praise the technicians for being prompt, courteous, and knowledgeable, with Scott receiving special recognition. One customer appreciated the extra time a technician took to explain the problem and fix it, highlighting a long-term positive relationship with the company.
Reviews
Our upstairs heat-pump bit the dust during the heatwave of high-90 degree days in July this Summer so we were in a jam and Stout's response was fantastic. The first technician arrived at our house about 2 hours after we called and quickly found the problem. Chris Owen followed up a few hours later and expertly guided us through understanding our options. After we decided to replace the old system Stout provided a complementary portable AC unit which was an immediate and welcome relief for a few days until the new unit could be scheduled for installation. And the installation crew of Cory, Carson and Wilmar were great! They were friendly, competent, respectful of our home and got the new unit installed, up and running in a day. Only 5 stars given because it isn't possible to give 6!
The nicest people .. very considerate
Great service
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
205 Cedar Springs Road, Salisbury, NC 28147
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