Heating & Air Conditioning / HVAC near Otsego

“Do NOT look anywhere else! Ken installed an air conditioner at our home in 2006 and 19 years later-it is still running! He also installed a water heater and furnace in 2023 and we have had no issues. Ken has the knowledge and years of experience to do top notch quality work! Ken and Jill go above and beyond to meet the customer’s needs in a timely manner, pick quality products that’ll last and guide you through the estimate/payment process with ease. Call them and schedule an appointment-I can assure you they are the best choice!“

“I can count on them to take care of everything. Corey Power-Nelson did a great job for me!“

“We survived! At one point i had leggings under jeans, a turtlenck under a sweater, under a zip-up fleece jacket, socks, slippers, and a down winter

The new furnace is in and the house is toasty! We have a fancy new system with a heat pump, a super efficient air filter, and a thermostat that I can control with my phone! What will they think of next? We used a local company, Comfort Matters. We didn't get a bunch of estimates because we were in dire straits, freezing our tuchuses off. We had contact with several young people from start to finish: repair guy, estimator guy, duct cleaning guys, installers, electricians, supervisors...each and every one of them was competent, polite, helpful, and above all, kind. What a great experience! The system seems to be working, we should get rebates and credits, and lower energy bills too!

Thanks to friends and neighbors who offered help, space heaters and a place to stay if it got too bad (it didn't, with only the last night being below zero degrees Farenheit).

Kindness matters! Our potentially horrible experience was turned around by the kindness of friends, and a company that must instill in its employees the importance of thoughtfulness in words and deeds, in addition to competence. We are warm from head to toe and in our hearts too!“

“Good day Joe is the man he break down what he doing and what's wrong with it and fix it and get us ready for the future of our plumbing thanks you guys .“

“Carter was on time, checked out our old water softener and we decided we needed to replace it. He was back a week later to install the new one, even took out the salt from the old one and put in the new one! We would highly recommend him! Answered all our questions and said we could call any time with questions we had!“

“We have been clients of Heating & Cooling, Two for over twenty years. They have helped us with repairing and replacing pre-existing furnace, air conditioning, and water heater appliances. They added zoning and an air exchanger to our 55 year old home and installed venting for a kitchen exhaust fan. Their team including Mike, Jared, and Brian have always been prompt, polite, knowledgeable and helpful. They never push products or services we don’t need. And their annual maintenance team including Braeden also do a fabulous job.“

“couldn’t be happier with the experience I had with BNC Heating & Cooling! Their team recently replaced both my air conditioner and furnace, and the entire process was smooth from start to finish. They were professional, punctual, and took the time to explain everything clearly. The installation was done efficiently, the new system works great, and the difference in comfort is already noticeable. If you’re looking for a reliable, honest, and knowledgeable HVAC company, I highly recommend BNC Heating & Cooling. They truly take pride in their work and deliver outstanding service.“

“Excellent service, very flexible with scheduling, on time and very friendly. We just bought a home with a gas fireplace and he taught us how to use it and take care of it in addition to the seasonal tune up. Would definitely recommend!!“

“I needed help with my radiant in floor heat, I was able to get an appointment within an hour of calling. Austin, the technician was great. 5 out 5 stars, would use them again.“

“Mike was the best! Arrived right on time, super friendly, explain the process and remedied the issue when other companies wanted thousands of dollars. The cost was super reasonable! Will absolutely use them again.“

“Fast service. Friendly tech. Very knowledgeable and efficient. Very happy to use them“

“Brad was great to work with. Punctual, honest, and friendly. He's got a recurring customer with me in the future!“

“Not even sure I talked to since I was panicking and freezing due to my furnace being out. Walked me thru things to check and got it running while on the phone! THANK YOU!!“

“Very professional and responsive, I'd recommend Mike/Global Mechanical to anyone“

“Bought my home in Elk River with a LuxAire LX series high efficiency furnace and A/C forced air system that was installed by Phil's 2 years earlier (2010). Ten years later I had to replace the A/C capacitor which is very typical. I had Aquarius do an A/C tune up and the Freon was low about 2 Lbs. Not sure if hardware is leaking or the lines connections. I was told the "A" coil in the furnace was re-used, probably the previous owners decision, and needs to be replaced since it's dripping water on the furnace heating coils from the pan above. Looking for quotes on new A/C system now. I guess these systems really do only last 10 - 15 years. The install work looks to be top notch. I plan on having a Carrier system installed now.“

“The technician was very kind and professional. He took all the extra steps in keeping the cost at a minimum. Much appreciated!“